iPhone suddenly deactivated.

My phone was working until suddenly it turned off and gave me the message "Activation Required". Now it says that the server is unavailable and iTunes doesn't help. How do I fix this?

iPhone 4, iOS 6

Posted on Sep 30, 2012 5:36 PM

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14 replies

Oct 1, 2012 6:11 AM in response to MeneerVork

Hey, I had the same issue. When I contacted At&t enterprise technical support, they got Apple on the line, who informed me that Apple has disabled certain iPhones from their servers temporarily to fix some iOS6 bugs. Unfortunately he said that restoring it to even the current version of iOS6 in the developer portal would not help as the phone needs to relay to Apples servers to update and verify connection to the celluar network.


He said that they would expect this to last for about 48 hours. They are calling me back this morning to see if it has been resolved. I'd suggest you call your service provider and see what they can do as far as a billing credit.

Oct 1, 2012 7:56 AM in response to meliluv2

1. Make sure you have the most up-to-date version of iTunes
2. Launch iTunes
3. Connect your iDevice to your computer
4. Select your device in the list on the left side bar of iTunes
5. Select the “Summary” tab in iTunes
6. Hold the Alt-key (Mac)/Shift-key (Win) and click on “Restore”
7. Instead of just restoring, iTunes will show you a dialog box to ask you for the location of the IPSW file that you want to use for restoring your iDevice
8. Select the file you just downloaded and hit the “Choose” button. Beware, some browsers may save the file as a “.zip” file. If this happens, just rename the file, and change the extension to “.ipsw”. This will make the file selectable again in iTunes.
9. Wait for iTunes to restore your device, go drink a coffee, and prepare to enjoy your newly installed iDevice!


More detail please visit http://www.icantinternet.org/2012/01/how-to-manually-install-and-restore-iphonei padipod-ipsw-files/

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iPhone suddenly deactivated.

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