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Apple TV 3 won't play Hulu Shows

12361 Views 25 Replies Latest reply: Mar 18, 2014 7:59 PM by meghan110 RSS
  • H-_-P Calculating status...
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    Oct 18, 2012 2:51 PM (in response to rjsteg)

    I use Netflix and Hulu. They both will not stream. I was told about the wireless trick works for some people so give a shot until they fix it. I talked to someone at costumer support for Hulu and they said that Apple is aware of this problem that occurred after the latest update. The next update should resolve the problem.

  • Let_It_Ride Level 1 Level 1 (0 points)
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    Oct 20, 2012 5:05 AM (in response to rjsteg)

    Thanks for the info on switching to wifi. Worked like a charm.

  • Sease Calculating status...
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    Oct 24, 2012 9:59 AM (in response to rjsteg)

    I've had the same issues.  I've actually found that I can watch Apple TV movie rentals thru Ethernet only and Hulu plus thru wifi only.  So if I'm watching Hulu, I have to unplug the Ethernet and vice versa for movie rentals.  Hope this helps until they give us an update.  Pain in the but and makes me look like a retard to make this simple thing work like it should!  Please fix apple!!!

  • smalloy Calculating status...
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    Oct 25, 2012 4:54 PM (in response to Pottersfreedom)

    I'm starting to believe that issues like this one and Windows iTunes running out of sockets (requiring a reset) are beginning to show a widespread quality control problem at Apple.


    I love how my iPhone, iPods, AppleTV and iTunes all work together, but there are more and more issues that I have to work around nearly every time one of these things updates.  My wife has told me to start considering a media center solution from other vendors because Apple's has become so unreliable.


    I get that tesing software is hard, especially with a large test matrix like Apple must have, but if my organizaton shipped an update that forced Hulu to only work on the Wifi adapter, three things would happen:


    We'd be horribly embarrassed


    We'd release a fix for the issue within a week


    We'd figure out where the holes in our test plan were, and work to fill them.


    If my organization released as many faulty updates as Apple has in the past 18 months, someone would have lost their job by now.


    This all said:  I have a 2nd generation ATV that works over WiFi.  I will see if it works wired later.   I suspect this will be more testing than Apple has done on the matter.

  • epheterson Level 1 Level 1 (0 points)
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    Nov 13, 2012 4:15 PM (in response to rjsteg)

    Ditto, switching to wifi fixed my Hulu Plus issue. Unacceptable, Apple.

  • hmapro Calculating status...
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    Nov 23, 2012 2:50 PM (in response to rjsteg)

    Check out this thread. Someone posted how to downgrade back to 5.0.2. It worked for me and I can finally use Hulu Plus over ethernet.


  • Rjdenver Calculating status...
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    Nov 26, 2012 4:18 PM (in response to hmapro)

    I've recently been consindering buying an Apple TV.  Thanks for the info: looks like I better hold off until things get repiaired: I have no big desire to leave my wifi on all the time.

  • 409industries Calculating status...
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    Jan 30, 2013 7:49 PM (in response to Rjdenver)

    Glad someone posted this up. I couldn't figure out why HuluPlus wasn't working on our ATV, when all the other streaming services were. This is not the first time i've seen this problem with ethernet vs. wifi (particularly with software updates) causing problems.


    I've always been a firm believer in thinking that hardwired connections are more reliable, but leave it to Apple to make something simple... complicated.


    This is the kind of thing that someone who isn't tech saavy would struggle with for a long time (ie: my parents!) so i really hope they get this sorted out ASAP.    


    Long story short: using ATV with ethernet is good for most everything, but for some reason Hulu Plus will only work over wifi. (Apple TV Software 5.1.1 (5433)

  • FauxOne Calculating status...
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    Mar 28, 2013 8:42 PM (in response to 409industries)

    +1 for switching to Wi-Fi to fix Hulu Plus. Worked for us.

  • DanielMatthee Calculating status...
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    Mar 11, 2014 8:36 PM (in response to 409industries)

    My ATV is over wifi, still the same problem?.....

  • meghan110 Calculating status...
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    Mar 18, 2014 7:59 PM (in response to rjsteg)

    Hulu wont connect what gives?. FW 6.1

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