HT201412: If your iPhone, iPad, or iPod touch won't turn on

Learn about If your iPhone, iPad, or iPod touch won't turn on

Johnochris

Level 1 (0 points)

Q: My Ipad has frozen I have tried to reset by pressing the sleep and Home. still frozen???????????

My Ipad has frozen I have tried to reset by pressing the sleep and Home. still frozen???????????

iPad

Posted on Oct 1, 2012 2:44 AM

I have this question too

Q: My Ipad has frozen I have tried to reset by pressing the sleep and Home. still frozen???????????

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by Diavonex,

Diavonex Oct 1, 2012 2:49 AM in response to Johnochris
Level 9 (66,735 points)

Oct 1, 2012 2:49 AM in response to Johnochris

Try a reset a few more times.

1. Hold the Sleep and Home button down (together)

2. For about 10 seconds

3. Until you see the Apple logo (very important)
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by sabinegrueni,

sabinegrueni Dec 29, 2014 10:12 AM in response to Diavonex
Level 1 (0 points)

Dec 29, 2014 10:12 AM in response to Diavonex

I had the same problem as johnochris, and somebody told me to do the same as you recommended him. I just wasn't sure if my settings and data are deleted then, because it's a reset?!?
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by Diavonex,

Diavonex Dec 29, 2014 10:59 AM in response to sabinegrueni
Level 9 (66,735 points)

Dec 29, 2014 10:59 AM in response to sabinegrueni

Holding the Sleep/Wake and Home button down until you see the Apple Logo will not affect/delete your data. It's like rebooting your computer.
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