DVD application terminates unexpectedly

Question

wombi1973 Author

Level 1

14 points

DVD application terminates unexpectedly

Hi all,

I have just recently bought myself a new 27" iMac with i7 3.4GHz CPU, 2TB HDD and 16GB RAM (2x8GB). I am running Mountain Lion with all of the latest updates.

My problem is that whenever I try to play a DVD with the apple DVD player software, it terminates unexpectedly with a lot of trace information. No matter whether I try another DVD, choose to restart the DVD player or even restart the whole computer, no DVDs will play with the default DVD software. (I have tried with both region 2 and region 4 DVDs....my Mac was bought in Germany, so should be configured for region 2.)

DVDs play with the MplayerX software, but I still want to work out why the proper Apple software terminates. This problem does not occur on my MacBookPro, also with the latest Mountain Lion.

Has anyone else experienced this?

Thanks in advance,

Kristian.

iMac, OS X Mountain Lion (10.8.2), i7 3.4GHz, 2x8GB RAM, 2TB HDD

Posted on Oct 1, 2012 4:01 AM

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Answer 1

BDAqua

Level 10

238,973 points

Oct 1, 2012 2:40 PM in response to wombi1973

Hello Kristian,

Open Console in Utilities & see if there are any clues or repeating messages when this happens.

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Answer 2

baltwo

Level 9

62,362 points

Oct 1, 2012 2:45 PM in response to wombi1973

Zap the PRAM and Reset the SMC, then try again.

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Answer 3

wombi1973 Author

Level 1

14 points

Oct 4, 2012 1:38 PM in response to BDAqua

Hi,

I get the same sort of message each time relating to a bus error (Bus error: 10). After that, a long dump file.

The interesting thing is that I can play DVDs without any problems with both MplayerX and VLC...but it is just worrying that the apple DVD player cores on me.

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