If you have been seeing higher cellular data usage while you are on WiFi, good news, Verizon has fixed this bug. All you need to do is update your Carrier Settings to 13.1 and the bug is fixed.
For directions on how to update your Carrier Settings, see:
Verizon iPhone 5 Update Fixes Cellular Data Use on WiFi Bug - EVDOinfo.com
Be interesting to see if this fixes the issues for all those having the problem
I did not receive that message until I turned off my Wi-Fi connection. I then received the update and it seems to have stopped the leak of cellular data when using the Wi-Fi.
Thanks Michael
Thanks Michael, it appears to fix my issue as well.
Apple acknowledges issue and sends a fix to Verizon users phones!
New Knowledge Base for this even.
Did not fix mine. 614MB in about 10 minutes. Look, https://discussions.apple.com/thread/4388663
I downloaded the patch (actually had an apple tech at the genius bar do it) and it has not solved the problem for me. My Verizon iPhone 5 still uses cellular data when I am on wifi....even in the middle of the night. Is anyone else still having problems with cellular data usage despite applying the patch?
I have the exact same problem!
I'm using the iPhone 5 now under Carrier M1 Singapore 13.0 and I have noted that over a period of 2 weeks, my cellular data usage has been about 2.7GB on an average. Since I know my bill has been capped at 3GB, I have since switched off my cellular data.
However, when I switched it on for a few days after using it for awhile, my cellular usage jumped by 1.2GB in just 1 day! And I used it as I would on an average day (like during an average day in the 2 weeks)!
I understand that there have been reports of a bug that have caused this problem in the US.
http://www.technobuffalo.com/companies/apple/iphone/verizon-iphone-5-cellular-fi x/
But I'm hoping that there's a solution for those living in Singapore? Do I seek the help from my carrier as well? But if it's a problem with the phone, then my carrier definitely would not help, right?
Does anyone know of a similr issue with AT&T?
Are you aware that you replied to a thread that has been dormant for 2 years? Presently there is no Verizon problem as this was solved in 2012.
Yes; I am aware, but I didn't find any other strings relating to this issue with AT&T...
Then you would have started your own thread. Or, it would seem this is an isolated problem for you. But since you are here, what makes you think that you are using cellular data while on Wi-Fi?
My son's iPhone 5 uses data even when he is on WiFi.
And how do know that is the case? What do you see that is telling you it is using cellular data while it is on Wi-Fi?
Because while he is connected to WiFi @ his school, we get messages that he is using data.
Verizon iPhone 5 Update Fixes Cellular Use on WiFi Bug
