Touch Screen Less Responsive on Right Edge with iPhone 5

So I've been having this issue with my iPhone. I actually had it replaced because of this and have the same issue with the new one.


What happens is that it seems like the right edge of the screen is either intermitently or always unresponsive. This is noticeable when trying to toggle the On/Off switch in the settings like for Airplane mode. There's no problem on the left side when I press the round button but it doesn't respond when I press it on the right side.


I also notice it in Safari when I try to drag a page near the right edge and the upper right hand in Maps doesn't respond to double taps. In general, it is difficult to select small buttons.


The last thing is that, when I try to use the keyboard, I'll try typing in an M and it will press Delete instead. Needless to say, this is annoying, particularly when I'm trying to fill out a form with an email address and the keyboard doesn't have a .com button. In fact, the keyboard buttons tend to skew ever so slightly towards the left side of the screeen in general. I have relatively fat fingers, so I tried using my fingernails and my pinky, and still had the issue.


Has anyone experienced anything similar to this? There were a few threads that touched on this but they weren't that specific. It seems like a design flaw rather than an isolated incident, as it appears to be present on all iPhone 5s that I've tried. I'm not sure if it's a software problem or if the new manufacturing process is flawed. In any case, it seems like something Apple should resolve.


I realize it's kind of a small thing but it really hampers usablity. I'm guessing most people just assume that it's supposed to be like that but I guess I expect more from Apple. I know that it wasn't an issue on some of the Android phones that I've tried out. The only reason I got an iPhone instead of an Android device is because the App ecosystem is so much better on the iPhone, particularly for music apps, as I'm a musician but I'm thinking that I should just get an iPad for the music stuff and an Android device for a smart phone unless Apple wants to address this issue. I did contact Apple Care and the rep couldn't really do more than apologize and say that the issue would be recorded. My hope is that enough people complain about this issue they might do something about it; I'm not holding my breath though.

iPhone 5, iOS 6

Posted on Oct 1, 2012 6:55 AM

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4 replies

Dec 4, 2012 6:00 AM in response to thebuttonmasher

Hi, same here - bought 5 last week and from the very first tries of typing (without any app installed) was driving my wife crazy - backspace button is hardest to press, typing was somehow shifted - you must press button 1mm side to work. Installed one free app to replace default keyboard but the problem persist- smaller but is still there. Slider buttons are also hard to slide. What should I do - try to replace at the store?

Another problem - hard to press volume buttons/pause on headset. Againg they must be pressed hard to work - don't know if that is connected with the screen issues?

Oct 17, 2013 1:20 AM in response to thebuttonmasher

I am seeing the same issue ... And its really verry irritating to know dat my 900 odd bucks phone has basic touch issues ....

U play candy crush saga and u ll know that touch screen near the right of the screen doesnt work when u slide from right to left


I donot expect such a basic issue from apple who claim to be biggest smartphone producer in the world.... Not sure how they r going to fix this ... But m truly disapointed.

Oct 17, 2013 1:55 AM in response to Pitsyfrmca

Hi, I al also experiencing the same with my iPhone 5. Playing candy crush is a real pain when you need to make a move on the far right column, but to solve this what I do is turn the phone to landscape view, make your move and then turn back if you like portrait better.


I know this is not a fix but a workaround but since you mentioned the candy crush game, I thought this could help.

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Touch Screen Less Responsive on Right Edge with iPhone 5

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