5 Replies Latest reply: Nov 22, 2012 7:23 AM by Grant Bennet-Alder
tricksters Level 1 Level 1 (0 points)

I'm having a recurring freeze where the computer locks up and the screens/mouse are frozen in time.

 

Since this started happening I've replaced the video card that powers my dual cinema displays with the ATI Radeon HD 5770. I've also replaced the hard drive and done a fresh system install.  I continue to have the issue.

 

I don't have my original install disks so I cannot run Apple Hardware Test (AHT).  Holding D or option+D on restart does not work. I've reset ram. I called apple support to request replacements for my original system cds and they said they cannot provide them, they only have retail disks. And those don't have AHT. I found this link to download some versions of AHT http://rivenbyfive.blogspot.com/2012/01/download-and-run-apple-hardware-test.htm l but my system isn't listed (MacPro4,1) and the file naming conventions don't make sense to try and figure out a download link.

 

Any help would be appreciated.

 

Last time it crashed I got the log which is as follows:

 

Interval Since Last Panic Report:  234549 sec

Panics Since Last Report:          5

Anonymous UUID:                    F30C8CD3-928A-4D75-C185-E4777B82391B

 

Sun Sep 30 09:06:14 2012

Machine-check capabilities 0x0000000000001c09:

family: 6 model: 26 stepping: 5 microcode: 17

Intel(R) Xeon(R) CPU           E5520  @ 2.27GHz

9 error-reporting banks

threshold-based error status present

extended corrected memory error handling present

Processor 0: no valid machine-check state

Processor 1: no valid machine-check state

Processor 2: no valid machine-check state

Processor 3: no valid machine-check state

Processor 4: no valid machine-check state

Processor 5: no valid machine-check state

Processor 6: no valid machine-check state

Processor 7: no valid machine-check state

Processor 8: machine-check status 0x0000000000000004:

machine-check in progress

MCA error-reporting registers:

IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid

IA32_MC1_STATUS(0x405): 0xb800000000800e0f valid

MCA error code:            0x0e0f

Model specific error code: 0x0080

Other information:         0x00000000

Threshold-based status:    Undefined

Status bits:

  MISC register valid

  Error enabled

  Uncorrected error

IA32_MC1_MISC(0x407): 0x0000000001003f0e

IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid

IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid

IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid

IA32_MC5_STATUS(0x415): 0x0000000000000000 invalid

IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid

IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid

IA32_MC8_STATUS(0x421): 0x0000000000000000 invalid

Processor 9: machine-check status 0x0000000000000004:

machine-check in progress

MCA error-reporting registers:

IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid

IA32_MC1_STATUS(0x405): 0xb800000000800e0f valid

MCA error code:            0x0e0f

Model specific error code: 0x0080

Other information:         0x00000000

Threshold-based status:    Undefined

Status bits:

  MISC register valid

  Error enabled

  Uncorrected error

IA32_MC1_MISC(0x407): 0x0000000001003f0e

IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid

IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid

IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid

IA32_MC5_STATUS(0x415): 0x0000000000000000 invalid

IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid

IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid

IA32_MC8_STATUS(0x421): 0x0000000000000000 invalid

Processor 10: machine-check status 0x0000000000000004:

machine-check in progress

MCA error-reporting registers:

IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid

IA32_MC1_STATUS(0x405): 0xb800000000800e0f valid

MCA error code:            0x0e0f

Model specific error code: 0x0080

Other information:         0x00000000

Threshold-based status:    Undefined

Status bits:

  MISC register valid

  Error enabled

  Uncorrected error

IA32_MC1_MISC(0x407): 0x0000000001003f0e

IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid

IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid

IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid

IA32_MC5_STATUS(0x415): 0x0000000000000000 invalid

IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid

IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid

IA32_MC8_STATUS(0x421): 0x0000000000000000 invalid

Processor 11: machine-check status 0x0000000000000004:

machine-check in progress

MCA error-reporting registers:

IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid

IA32_MC1_STATUS(0x405): 0xb800000000800e0f valid

MCA error code:            0x0e0f

Model specific error code: 0x0080

Other information:         0x00000000

Threshold-based status:    Undefined

Status bits:

  MISC register valid

  Error enabled

  Uncorrected error

IA32_MC1_MISC(0x407): 0x0000000001003f0e

IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid

IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid

IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid

IA32_MC5_STATUS(0x415): 0x0000000000000000 invalid

IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid

IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid

IA32_MC8_STATUS(0x421): 0x0000000000000000 invalid

Processor 12: machine-check status 0x0000000000000004:

machine-check in progress

MCA error-reporting registers:

IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid

IA32_MC1_STATUS(0x405): 0xb800000000800e0f valid

MCA error code:            0x0e0f

Model specific error code: 0x0080

Other information:         0x00000000

Threshold-based status:    Undefined

Status bits:

  MISC register valid

  Error enabled

  Uncorrected error

IA32_MC1_MISC(0x407): 0x0000000001003f0e

IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid

IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid

IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid

IA32_MC5_STATUS(0x415): 0x0000000000000000 invalid

IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid

IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid

IA32_MC8_STATUS(0x421): 0x0000000000000000 invalid

Processor 13: machine-check status 0x0000000000000004:

machine-check in progress

MCA error-reporting registers:

IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid

IA32_MC1_STATUS(0x405): 0xb800000000800e0f valid

MCA error code:            0x0e0f

Model specific error code: 0x0080

Other information:         0x00000000

Threshold-based status:    Undefined

Status bits:

  MISC register valid

  Error enabled

  Uncorrected error

IA32_MC1_MISC(0x407): 0x0000000001003f0e

IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid

IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid

IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid

IA32_MC5_STATUS(0x415): 0x0000000000000000 invalid

IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid

IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid

IA32_MC8_STATUS(0x421): 0x0000000000000000 invalid

Processor 14: machine-check status 0x0000000000000004:

machine-check in progress

MCA error-reporting registers:

IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid

IA32_MC1_STATUS(0x405): 0xb800000000800e0f valid

MCA error code:            0x0e0f

Model specific error code: 0x0080

Other information:         0x00000000

Threshold-based status:    Undefined

Status bits:

  MISC register valid

  Error enabled

  Uncorrected error

IA32_MC1_MISC(0x407): 0x0000000001003f0e

IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid

IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid

IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid

IA32_MC5_STATUS(0x415): 0x0000000000000000 invalid

IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid

IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid

IA32_MC8_STATUS(0x421): 0x0000000000000000 invalid

Processor 15: machine-check status 0x0000000000000004:

machine-check in progress

MCA error-reporting registers:

IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid

IA32_MC1_STATUS(0x405): 0xb800000000800e0f valid

MCA error code:            0x0e0f

Model specific error code: 0x0080

Other information:         0x00000000

Threshold-based status:    Undefined

Status bits:

  MISC register valid

  Error enabled

  Uncorrected error

IA32_MC1_MISC(0x407): 0x0000000001003f0e

IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid

IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid

IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid

IA32_MC5_STATUS(0x415): 0x0000000000000000 invalid

IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid

IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid

IA32_MC8_STATUS(0x421): 0x0000000000000000 invalid

panic(cpu 4 caller 0xffffff80088b83c9): "Machine Check at 0xffffff7f8a2cfe87, registers:\n" "CR0: 0x000000008001003b, CR2: 0x0000000110d47000, CR3: 0x0000000056ce5000, CR4: 0x0000000000000660\n" "RAX: 0x0000000000000020, RBX: 0xffffff8022e2d800, RCX: 0x0000000000000001, RDX: 0x0000000000000000\n" "RSP: 0xffffff8168b43c20, RBP: 0xffffff8168b43c50, RSI: 0x0000000000000001, RDI: 0x0000000000000001\n" "R8:  0x0000000000000000, R9:  0x7ffffffffffffffe, R10: 0x0000000000000020, R11: 0x0000000000000202\n" "R12: 0x0000000000000

Model: MacPro4,1, BootROM MP41.0081.B07, 8 processors, Quad-Core Intel Xeon, 2.26 GHz, 12 GB, SMC 1.39f5

Graphics: ATI Radeon HD 5770, ATI Radeon HD 5770, PCIe, 1024 MB

Memory Module: DIMM 1, 2 GB, DDR3 ECC, 1066 MHz, 0x80AD, 0x484D54313235553741465238432D47372020

Memory Module: DIMM 2, 2 GB, DDR3 ECC, 1066 MHz, 0x80AD, 0x484D54313235553741465238432D47372020

Memory Module: DIMM 3, 2 GB, DDR3 ECC, 1066 MHz, 0x80AD, 0x484D54313235553741465238432D47372020

Memory Module: DIMM 5, 2 GB, DDR3 ECC, 1066 MHz, 0x80AD, 0x484D54313235553741465238432D47372020

Memory Module: DIMM 6, 2 GB, DDR3 ECC, 1066 MHz, 0x80AD, 0x484D54313235553741465238432D47372020

Memory Module: DIMM 7, 2 GB, DDR3 ECC, 1066 MHz, 0x80AD, 0x484D54313235553741465238432D47372020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.81.22)

Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports

Network Service: Ethernet 2, Ethernet, en1

PCI Card: ATI Radeon HD 5770, sppci_displaycontroller, Slot-1

PCI Card: ATI Radeon HD 5770, ATY,HoolockParent, Slot-1

Serial ATA Device: HL-DT-ST DVD-RW GH41N

Serial ATA Device: Mercury EXTREME Pro 6G SSD, 240.06 GB

Serial ATA Device: WDC WD1000DHTZ-04N21V0, 1 TB

Serial ATA Device: WDC WD6400AAKS-41H2B0, 640.14 GB

USB Device: hub_device, apple_vendor_id, 0x9136, 0xfa200000 / 2

USB Device: USB-PS/2 Optical Mouse, 0x046d  (Logitech Inc.), 0xc01b, 0xfa230000 / 6

USB Device: Evoluent VerticalMouse 4, 0x1a7c, 0x0191, 0xfa220000 / 5

USB Device: iPhone, apple_vendor_id, 0x12a0, 0xfa210000 / 4

USB Device: hub_device, apple_vendor_id, 0x9137, 0xfa240000 / 3

USB Device: Apple LED Cinema Display, apple_vendor_id, 0x9236, 0xfa243000 / 9

USB Device: Display Audio, apple_vendor_id, 0x2912, 0xfa241000 / 8

USB Device: Display iSight, apple_vendor_id, 0x8508, 0xfa242000 / 7

USB Device: hub_device, apple_vendor_id, 0x9136, 0xfd100000 / 2

USB Device: Joint Mac Keyboard, 0x0510  (Sejin Electron Inc.), 0x100d, 0xfd130000 / 4

USB Device: hub_device, apple_vendor_id, 0x9137, 0xfd140000 / 3

USB Device: Display iSight, apple_vendor_id, 0x8508, 0xfd142000 / 7

USB Device: Display Audio, apple_vendor_id, 0x2912, 0xfd141000 / 6

USB Device: Apple LED Cinema Display, apple_vendor_id, 0x9236, 0xfd143000 / 5

USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x5a100000 / 2

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x5a110000 / 3

FireWire Device: built-in_hub, 800mbit_speed


Mac Pro, OS X Mountain Lion (10.8.2), Early 2009 Mac Pro
  • Grant Bennet-Alder Level 9 Level 9 (52,315 points)

    Machine-check

    Error enabled

      Uncorrected error

     

    You look to be having a multiple memory errors.

     

    Is the RAM size correct at 12GB? Anything in the 4th or 8th slot ?? both listed as empty.

  • tricksters Level 1 Level 1 (0 points)

    Yes, there are 6 2gb modules installed. I'll run memtest and see if it shows any issues. I ran the Memory Slot Utility and it said "The memory modules are installed in the recommended slots."

  • tricksters Level 1 Level 1 (0 points)

    It seems to have passed the memory check:

     

    Mac OS X 10.8.2 (12C54) running in multiuser mode

    Memory Page Size: 4096

    System has 16 Intel core(s) with SSE

    Requested memory: 6956MB (7294898176 bytes)

    Available memory: 6956MB (7294898176 bytes)

    Allocated memory: 6956MB (7294898176 bytes) at local address 0x0000000101000000

    Attempting memory lock... locked successfully

    Partitioning memory into 2 comparison buffers...

    Buffer A: 3478MB (3647449088 bytes) starts at local address 0x0000000101000000

    Buffer B: 3478MB (3647449088 bytes) starts at local address 0x00000001da67a800

     

     

    Running 1 test sequence... (CTRL-C to quit)

     

     

    Test sequence 1 of 1:

     

     

    Running tests on full 6956MB region...

      Stuck Address       : ok             

      Linear PRN          : ok             

    Running comparison tests using 3478MB buffers...

      Random Value        : ok

      Compare XOR         : ok

      Compare SUB         : ok

      Compare MUL         : ok

      Compare DIV         : ok

      Compare OR          : ok

      Compare AND         : ok

      Sequential Increment: ok

      Solid Bits          : ok             

      Block Sequential    : ok                

      Checkerboard        : ok             

      Bit Spread          : ok               

      Bit Flip            : ok               

      Walking Ones        : ok               

      Walking Zeroes      : ok               

     

     

    All tests passed!  Execution time: 3250 seconds.

  • dmdimon Level 3 Level 3 (840 points)

    bad processor. Internal CPU cores check fail multiple times. Partially:

    Screen Shot 2012-11-22 at 1.41.28 PM.png

     

    Actually you have 1 working core of 8:

    Processor 0: no valid machine-check state

    Processor 1: no valid machine-check state

    Processor 2: no valid machine-check state

    Processor 3: no valid machine-check state

    Processor 4: no valid machine-check state

    Processor 5: no valid machine-check state

    Processor 6: no valid machine-check state

    Processor 7: no valid machine-check state

    Processor 8: machine-check status 0x0000000000000004:

  • Grant Bennet-Alder Level 9 Level 9 (52,315 points)

    an hour of testing time is not nearly enough. Set it up to run while you sleep and see if it catches anything by the time you want to use it again.