Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Are apple computers vulnerable to ransom ware?

Ive been reading about a new threat to computers called 'Ransomware" Is this a threat for apple computers?

MacBook Pro, OS X Mountain Lion (10.8.2), Safari 6.0.1

Posted on Oct 1, 2012 12:52 PM

Reply
15 replies

Aug 6, 2017 2:14 PM in response to GentleLady

I have got infected by ramsomware virus, just by plugin-in a USB memory stick when i was try to copy some pictures on my desktop.

Now my Mac starts directly with a page asking me for 50$USD in bitcoins.

I can't start the system

I can't format the system


This is the screen i am getting right after the system is initialized:

User uploaded file



And this is the image i am getting when trying options like cmd+s, cmd+r, opt+cmd+p+r..

User uploaded file

Aug 6, 2017 3:26 PM in response to manutena

Please post this to a new discussion and leave a link to it here. That will get you much more help faster as only those of us still following this almost 5 year old topic will see it here.


I've asked some colleagues to take a look at it, but since it's a weekend, it will be tomorrow before many of them are available.

Oct 1, 2012 1:37 PM in response to GentleLady

This comment applies to malicious software ("malware") that's installed unwittingly by the victim of a network attack. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an attacker who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.


OS X versions 10.6.7 and later have built-in detection of known Mac malware in downloaded files. The recognition database is automatically updated once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders. In most cases, there’s no benefit from any other automated protection against malware.


The most effective defense against malware attacks is your own intelligence. All known malware on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of trojans, which can only work if the victim is duped into running them. If you're smarter than the malware attacker thinks you are, you won't be duped. That means, primarily, that you never install software from an untrustworthy source. How do you know a source is untrustworthy?


  1. Any website that prompts you to install a “codec,” “plug-in,” or “certificate” that comes from that same site, or an unknown one, is untrustworthy.
  2. A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. [Some reputable websites did legitimately warn users who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.]
  3. “Cracked” copies of commercial software downloaded from a bittorrent are likely to be infected.
  4. Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. No intermediary is acceptable.


Java on the network (not to be confused with JavaScript, to which it's not related) is always a potential weak spot in the security of any operating system. If Java is not installed, don't install it unless you really need it. If it is installed, you should disable it (not JavaScript) in your web browsers. Few websites have Java content nowadays, so you won’t be missing much. This setting is mandatory in OS X 10.5.8 or earlier, because Java in those obsolete versions has known security flaws that make it unsafe to use on the Internet. The flaws will never be fixed. Regardless of version, experience has shown that Java can never be fully trusted, even if no vulnerabilities are publicly known at the moment.


Follow these guidelines, and you’ll be as safe from malware as you can reasonably be.


Never install any commercial "anti-virus" products for the Mac, as they all do more harm than good. If you need to be able to detect Windows malware in your files, use the free software ClamXav — nothing else.

Oct 1, 2012 2:11 PM in response to GentleLady

GentleLady wrote:


Ive been reading about a new threat to computers called 'Ransomware" Is this a threat for apple computers?


Actually it's a old threat and it can be a threat for Apple's computers like any other computer.


One gets tricked into downloading and installing malicious software, the it proceeds to encrypt the contents of the Users folder(s) (or the entire drive), which contain your personal data.


A ransom is demanded to "decrypt" the data, which there is no guaranty they will deliver the password, but certainly will abuse one's credit card.



Usually this isn't so much a threat as long as proper backups are being made, the drive can be wiped and the system restored from backups. Why we don't usually see too much of this sort of thing.


Most commonly used backup methods

Jul 15, 2013 5:34 AM in response to GentleLady

I must disagree with those who say " there is not RANSOMWARE for MACS " On July 14 2013 I searched for Taylor Swift useing FireFox Browser . I clicked Bing Images and on a picture in there . All of a suddon 8 to 10 windows opened . As I was closing them another appeared with the notice " Your Browser has been Locked " it then informed me that I had been searching for child **** and if I didnt pay $ 300 by a Money Card from a specific location I would be reported to the FBI .

The Browser was locked and I could not close it or use it to change to any other Web pages . I could not force close it in any way . Nor could I shut down my Mac . Pulling the power cord was the only way to shut down and on restart the Ransom page opened again . I had Sophos and scanned Firefox and then the entire HD although it reported " no threats found " the problem went away .

I see these on Windows but this was the first time I had my Mac infected . My Windows experence helped me to fix my Mac .

Jul 15, 2013 5:40 AM in response to DAM101

That is not true ransomware. Ransomware is malware that infects your computer, encrypts all your data and then demands payment to get access to your data again.


You weren't infected with anything at all, you just had some obnoxious JavaScript pop-ups trying to trick you into thinking you were infected with something. This is fairly common right now. See:


Re: my macbook pro has FBI moneypack virus, how to remove

Feb 7, 2016 10:57 AM in response to DAM101

I agree. I have a similar problem. I clicked on an image and then my computer opened several windows, stopped and a message came up that my Mac had blocked a virus, but I needed to call an 800 number immediately to restore my computer. I went to system preferences for Safari, but couldn't open it up.I am sure if I call that number, they will want ransom. However, I was able to force quit Safari, but the box reappeared when it was reopened. I was able to again force quit Safari and tried a robot. It came up again when Safari was reopened. I did not download any software, so the solution above is not applicable. This is a virus of some kind. My other programs are so far unaffected, except maybe Adobe....

Are apple computers vulnerable to ransom ware?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.