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There was a problem enabling iCloud backup; icloud backup failed on my iphone 5, but works great on my iPad 3. Any suggestions? Thank you

I can not sync my icloud with my iphone 5, but it works perfect with my ipad 3. The message says iCloud back up failed. There was a problem enabling icloud back up .

Any advise would be appreciated.

Thanks

iPhone 5, iOS 6

Posted on Oct 1, 2012 4:57 PM

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Posted on Oct 1, 2012 5:24 PM

If the message is "Backup not successful": I had the same problem.


My solution was to turn off some apps (Settings>iCloud>Storage & Backup>manage Storage, tap my device name in the Backups section, then look under Backup options) and try a manual backup. If it didn't work, turn off a few more apps and try a backup. Keep doing that until the backup works. Then try adding in some of the last batch of apps that were previously turned off - the objective is to find the app that causes the backup to fail. For me, I suspect that the one app I found had a bad data file that, when included in the backup, caused the backup to quit.


This can be a long process if you have a lot of apps that you originally turned on for backups.

2 replies
Question marked as Best reply

Oct 1, 2012 5:24 PM in response to Gerrykw

If the message is "Backup not successful": I had the same problem.


My solution was to turn off some apps (Settings>iCloud>Storage & Backup>manage Storage, tap my device name in the Backups section, then look under Backup options) and try a manual backup. If it didn't work, turn off a few more apps and try a backup. Keep doing that until the backup works. Then try adding in some of the last batch of apps that were previously turned off - the objective is to find the app that causes the backup to fail. For me, I suspect that the one app I found had a bad data file that, when included in the backup, caused the backup to quit.


This can be a long process if you have a lot of apps that you originally turned on for backups.

There was a problem enabling iCloud backup; icloud backup failed on my iphone 5, but works great on my iPad 3. Any suggestions? Thank you

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