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Apple tv refuses to re-connect to the 802.1x network

Works fine when profile is deployed (on a fresh, factory reset unit). Can connect to youtube, netflix etc

If powered down and moved to a new location (ie profile installed in IT, unit moved to room with projector) it won't re-connect.


So the profile and certificate are ok. Whats going on?

AppleTV 2

Posted on Oct 2, 2012 9:02 AM

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7 replies

Oct 3, 2012 1:23 AM in response to hsd_JC

Applied the profile again this morning, whilst having a wired connection. disconnect wired and it works for 2-3 minutes then loses wireless network connection.


Intermittently gets router/subnet mask, but at this moment, it doesnt even display which SSID its connecting too.... :S


If it is the start date of the cert, its no likely to be changable. much simpler to edit the time/date on screen.

Oct 3, 2012 5:58 AM in response to hsd_JC

Confirmed as a time/date issue AppleTV.

when the device doesnt work/connect after a power off, connecting to wired network (and bypassing proxies/firewall blocks) allows the device to set its time (as confirmed by general->about screen. Time not set (reachable) disappears and timezone automatically set) wireless then works.


If the device only sleeps, and doesnt power off, the settings appear to remain ok.


Thats not much use! It would appear that a manual date/time setting would solve this.

Dec 7, 2012 3:24 PM in response to hsd_JC

The other problem with this is that when you move the device to it's final location, say a ceiling-mounted projector where there isn't a wired drop, you cannot re-connect to the network to fix the time issue. Also, even if you somehow are able to do this, what happens when there is a power outage? All of your Apple TVs on the wireless network will stop working.

May 14, 2013 8:40 AM in response to hsd_JC

So its been 5 months since this original issue was documented in this thread. What is the solution is any?


We purchased a bunch of theseApple TVs to ount onto projectors in classrooms. If the power goes out we need to reconfigure each device again.


It seems to me that there would be 2 viable solutions.


1. Provide a software upodate to existing Apple TV customers to allow one to change the date.

2. Place a battery in the Apple TV design for future boxes so it can keep time just like any other computer device does.

Apple tv refuses to re-connect to the 802.1x network

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