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Student iTunesU course not updating after the teacher updates course

I have a student whose iPad will not update as I post to the course. He updated today to IOS 6 on his iPad 2. Has anyone else experienced this or know of a solution?


Thanks,


Norman

iPad 2, iOS 6

Posted on Oct 2, 2012 9:28 AM

Reply
1 reply

Oct 2, 2012 2:33 PM in response to Coachnorm

Norman, I've seen this a couple times with my students. Turns out they were running an older version of the app and also due to my schools slow network connection they weren't waiting long enough for the course to "refresh". I'd be interested in exchanign notes on this so we can learn what's going on.

1. What version of iTunes U is the student using?

2. Was this working before the update to iOS 6?

3. If the student closes the course and reopens it does it refresh wit the new update? In my experience this can take as little as seconds but if there is lots of courses or a slow connection it may take 10+ minutes.

4. If the student taps the home button, closes, and reopens the course does it refresh with the new update?

5. Is the student logged into the iTunes store?


Cheers and good luck.

Student iTunesU course not updating after the teacher updates course

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