iPhone iOS 6 upgrade - no call waiting

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Level 1

5 points

iPhone iOS 6 upgrade - no call waiting

After upgrading my wife's 4S to iOS 6 she can no longer answer any call waiting calls. If she is on a call, she can (only sometimes) hear a beep that another call is trying to come through, but nothing shows up on the caller ID and there are no options to switch or ignore the call. The call doesn't even show up in the call log.

I upgraded my 4S and I do still see call waiting options, but they don't show up on her phone.

Any ideas?

Also, I checked, and under Settings-->Phone there are no longer any options for Call Waiting or Call Forwarding options. They are not present on mine either, but my call waiting still works and hers doesn't.

iPhone 4S, iOS 6

Posted on Oct 2, 2012 11:04 AM

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Answer 1

Top-ranking reply

Brittebrat

Level 1

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Oct 8, 2012 3:39 PM in response to lordnune

This is a huge issue in my opinion as mine is doing the same thing. Apparently you have to backup the iPhone through iTunes plugged into your PC/Mac and then restore it to factory settings...which is ridiculous. I am still waiting for a reply to see if there's another way to do it without deleting everything off of my phone but so far no response.

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Answer 2

lordnune Author

Level 1

5 points

Oct 9, 2012 7:10 AM in response to Brittebrat

Actually, try just shutting your phone off and leave it off for 2 minutes. I tried this with my wife's phone again, and now call waiting works. The options for Call Waiting are still not there under settings, but at least it is working.

I have seen other posts where this works for people too. Sometimes the issue comes back, but if they turn off the phone again, it starts working. It might be at least a stopgap option until they patch it.

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Answer 3

BenGJohn

Level 1

0 points

Oct 9, 2012 1:35 PM in response to lordnune

lordnune- thanks for the quick temporary fix

this is so annoying. first apple holds back the best iOS6 features from iPhone 4 users and now these annoying bugs.

dont want to jump ship, but this sure does make me want to.

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Answer 4

Luv2ksu2

Level 1

0 points

Oct 10, 2012 7:08 PM in response to lordnune

I reset mine and the calls come in but it don't beep or vibrate

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Answer 5

Sk8Dreams

Level 3

900 points

Oct 10, 2012 7:11 PM in response to lordnune

Try a combination of closing the app and rebooting the phone:

Double click the home button to see open apps at bottom. Tap and hold any of them till they wiggle. Tap the little red circle at top of Phone app to close it.

Press and hold both the power button and the home button until the screen goes black and the apple logo appears. Ignore the "Slide to power off" message. Let go when you see the apple logo.

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Answer 6

Oct 20, 2012 2:33 PM in response to lordnune

Came across this earlier today. Had the phone owner power cycle the device and tested. This seemed to fix his issue.

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Answer 7

toyo8696

Level 1

20 points

Jan 1, 2013 2:55 PM in response to lordnune

I had this problem as well. Apple even replaced my phone thinking it was defective. The replacement started doing the same thing. Rebooting it will fix it for awhile. I THINK that Verizon phones do not have the call waiting options in the settings. Not 100% positive though.

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Answer 8

Oct 24, 2013 11:20 PM in response to lordnune

I had this issue to. Back up all of your information either thru cloud or the computer or whatever you are going to do ok. now... go to settings>general>reset> reset all settings

Yes its a factory reset but for some reason going straight from the factory settings to the new upgrade works. Going from one of the older versions closer to the newest doesnt really do it for whatever reason. I get incoming calls and call waiting calls all the time so long as my ringer is up and I am paying attention to the phone.

Hope this helps

Lisa

PS please make sure you restore the info to your phone AFTER you upgrade the blessed thing.... Good Luck

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