Currently Being ModeratedOct 2, 2012 4:01 PM (in response to madelenenieman)
Had someone at work with a lifeproof case come to me a while ago to ask if they could borrow my charger. Don't remember what prompted her to take the phone out of the case when she did, but the entire back was shattered and literally fell out in pieces. She was horrified. No idea how long ago it was broken. At least the case kept her from slicing up her hand for a while...
Currently Being ModeratedOct 2, 2012 4:05 PM (in response to KiltedTim)
I'm sorry about your phone, and maybe i've just gotten lucky, but my lifeproof has been through **** and back twice, my phone is fine. However, I did leave my phone screen protector on (never had any issues with the touch feedback like lifeproof suggested i would) and I've taken the case off hundreds of times, it still works like day one. I think for all I've been through the case is all I owe to my phone being okay.
Sorry again about your phone, tough break, maybe lifeproof changed their cases up a bit.
Currently Being ModeratedMay 4, 2013 10:08 AM (in response to madelenenieman)
I know how you feel. I have the life proof case too. It has cracked my phone twice. The first time they replaced the case, but then it cracked again. My family has this case too but have never cracked theirs. I guess I have bad luck
Currently Being ModeratedJun 24, 2013 9:40 PM (in response to madelenenieman)
Sorry about your phone, i had the same problem but the lifeproof case never pertects your phone 100%. Lifeproof is an amazing case it works better then any other case ive seen, its not like your phone would have been better off with out it. Ive droped it from the top of a building and its been fine, ive used it all over a water park and recorded my self on every ride. You use the case at your own will, its just about haveing luck. I step on mine one day after soccer practice and craked my scrren. the inpact of the fall effects the phone in may ways, your screen is not flexable, even if its the best case money can buy it can crack. The best way to pertect your phone is buy haveing a stick on screen pertector on while having your life proof case on. Make sure to visit there site to look for screen pertectors they recommend for use with there case. At the end every phone can get missed up, the best pertection is having insurance from your phone company.
Currently Being ModeratedSep 4, 2013 2:14 PM (in response to madelenenieman)
Honestly I have to say I don't believe that was what happened my case has been dropped on concrete many times and its also fallen from heights of 4-5 feet with no issue. This lifeproof case is amazing. The employees who work at the company are more than understanding. Right on the box and the sticker that comes on the case it says they don't replace the electronic if it is damaged while in the case. There's no way just dropping it on carpet did that damage especially from only 2 feet. Any case you get won't protect your phone 100% but this one is pretty close to it .
Currently Being ModeratedSep 25, 2013 8:27 PM (in response to madelenenieman)
Same happened to me - though I dropped it on concrete, not carpet - that's truly shocking!
My lifeproof case was about a week old at the time - and yes, it survived the fall... just not the phone!
Nothing's "lifeproof" I guess...
Currently Being ModeratedOct 25, 2013 10:18 PM (in response to madelenenieman)
Yes. I agree not to buy this case. I lightly tossed my phone in this case onto a shirt. When it hit the shirt it cracked. In the same spot that yours did. But I only have two cracks. It's not shattered.
Currently Being ModeratedOct 26, 2013 7:14 AM (in response to madelenenieman)
I purchased the lifeproof case for my iphone 4s several months ago because a friend said it was the best case she'd ever owned. Apparently she has never dropped her phone from a height over a foot! On two occassions since the August case purchase, I have dropped my phone from a height a little over two or three feet and damaged the screen. The first break was in a bathroom which shattered the front glass, the second drop was last night in the parking lot of my work. The second scenario didn't shatter the screen, it was worse! I will probably have to replace the entire phone this go round. I replaced the screen the first time thinking it was a fluke, or just a case of bad luck, but after last night, I am convinced this case was a waste of money. I don't recommend this case to anyone that has a case of the "dropsies" when it comes to expensive electronics, I should have stayed with the bulkier otterbox. I will say, in lifeproof's defense, that the waterproofing claim is legitimately correct but it's the only "protection" feature worth mentioning.
Currently Being ModeratedDec 8, 2013 2:55 PM (in response to madelenenieman)
2 feet on carpet? I'm calling BS on that one.
Like many others, I've used lifeproof since they came out. They had some design problems with some of their first-version products but most of those are solved in the newer versions (and they'll swap you out for a newer version if you're nice).
Currently Being ModeratedDec 8, 2013 3:22 PM (in response to TruthSkunk)
Dunno about the shag carpet - but I honestly dropped mine from 3 feet on stone. My belief is that the case actually increases the impact by creating an extra point of contact in the fall.
Currently Being ModeratedDec 8, 2013 3:24 PM (in response to madelenenieman)
The lifeproof case's are good. If you dont buy a fake one. May i ask how high the drop was? beacuse some only go from pocket hight.
Thank's for your time.
Apple Support Communities.
Currently Being ModeratedDec 17, 2013 10:45 PM (in response to madelenenieman)
I don't believe this at all. I have literally thrown my phone at full speed at concrete walls and thrown it in basketball hoops and let it fall to the concrete ground and my phone is completely fine just as it was. The Lifeproof case is a god that has saved my phone from breaking on several occasions. I love this case so much because the waterproof feature is incredible and I throw my phone across rooms and at walls and nothing happens to my phone. So, I just think you have a fake case pretending to be a Lifeproof or you just have a crappy phone because Lifeproof cases are the best things ever invented.