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Why can't I connect to my NETGEAR router all of a sudden?

This one is baffling me. So I have a wireless network set up in my apartment using a Netgear router. I've had it up and running for months without any problems. As of last night, my Macbook Pro has been unable to connect to it. It can recognize it along with all the other networks in the area but when I try to join it and enter my password, it says the password is invalid. Before, I never even had to enter a password other than the time I set it up. My xbox, ipod, etc. can still connect to the network just fine using the same password. I switched to Windows on my Macbook and was still able to connect on that side, and I could see that my password was still the same as I remembered. For whatever reason, I cannot connect to the router from the Mac side, even with the correct password, without it telling me the password is invalid and kicking me out. I've tried resetting the router, resetting the computer multiple times, changing the network's name and password, and everything else I can think of. I'm all out of ideas. Any thoughts? Thank you!

MacBook Pro (15-inch Mid 2010), Mac OS X (10.6.8)

Posted on Oct 2, 2012 4:55 PM

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25 replies

Oct 2, 2012 7:59 PM in response to sig

That was one of the things I tried. I can't change it without the old password though, and for some stupid reason the old password doesn't work on the OSx side of things. It's very strange. I went as far as to reset the router to factory settings and start from scratch. I established a new network, new password, and everything. My Xbox, PC, and the Windows side of my Macbook can all connect to it. But when I try to connect via the OSx side of things, it still says the password is wrong. It makes no sense to me and so far my conclusion is I need a new router, though that isn't the most satisfying of solutions.

Oct 3, 2012 2:48 PM in response to sig

I appreciate the advice, but I'm pretty sure nothing in the manual is going to help me with this. I'm not new to setting up networks, and I know all the default jazz. I am able to set up the network and get through just fine on everything except for the OSx side of my laptop. I know all the basics of routers and networking, this is just a special case I can't figure out.


Basically the only thing that's going to help me is if someone knows why the password would work for everything except the mac side of my laptop. It makes no sense, and my guess is the router just ***** or I did something crazy without knowing it to mess things up. I'd say the router *****, but it's worked fine for me until this incident and even now it's only being weird on one operating system.

Oct 10, 2012 6:30 AM in response to FailedOdyssey

Did you figure out a fix to this yet? I am having the same issue. Just bought a new NetGear router. Set it up using my MacBook Air. Now every device in house (gaming systems, blu-ray, PCs, Android phones) will connect except my MBA. I've tried connecting it via ethernet and no luck there either. And yes, I've tried all the fixes recommended above.

Oct 10, 2012 7:29 AM in response to Csound1

from the list:

every device in house (gaming systems, blu-ray, PCs, Android phones)

MacBook is almost for sure the only one connected at 5 GHz. And it is the one not working. same for previos poster. It may be coincedence. And maybe not - if NetGear thinks that 5 GHz is somehow different subnet. Of course it is a NetGear bag if it is so.

Oct 10, 2012 12:23 PM in response to dmdimon

dmdimon wrote:


new information arrived 🙂 I havent heard of 5GHz TV, but that doesn't matter.

Matter that MBP doesn't connect even over cable - i missed it at first.

Looks like I'm wrong.

But the OP stated:



cwalkerb wrote:


I switched to Windows on my Macbook and was still able to connect on that side, and I could see that my password was still the same as I remembered.

So the hardware works

Why can't I connect to my NETGEAR router all of a sudden?

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