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AOL Not Sending Email Solved

I have been have this problem for a few months and have tried all the suggestions here and pretty much all the permutations I could think of. The problem was that whenever I tried to send any message from any of my AOL accounts, the send would fail and the message remained in the Outbox. This happened on an iphone 4 (brand new or with apps) under iOS 5 and also iOS6 and then yesterday, I verified it also happened on my iPhone 5. My other non-AOL mail accounts sent fine. So the assumption had to be that it was something to do with AOL (which of course would not help me unless I paid).


Apparantly, there was one configuration/permutation I did not try which a tech at the Genius Bar at the Apple store found for me today and now it sends fine. So here is what to do (definately not intuitive).


1. Set up your AOL account using the AOL option

2. Go into the AOL account and under the "Outgoing Mail Server" section, press the SMTP entry

3. Set the "Primary Server" to "Off"

4. Press "Add Server" and provide the following information in the "Outgoing Mail Server" section

a. Host Name - smtp.aol.com

b. User name - your user name WITHOUT the "@aol.com" - that was the problem/change!

c. Password - your password

d. Use SSL - On

e. Authentication - Password

f. Server Port - 587


Apparantly in the main AOL Account Information section you need to use your user name and the "@aol.com" but you need to leave the "@aol.com" out of the SMTP. However, the Primary Server has that whole section grayed out so you need to ignore that one and create another one.


Voila!

Joel

iPhone 5, iOS 6

Posted on Oct 2, 2012 4:33 PM

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Posted on Sep 8, 2013 1:58 PM

Hi


Wonder if you can help as of tonight we are on AOL, we can receive mail but cannot send on Iphone4 or 5 or either Ipad or Ipad mini have they changed the settings please?

9 replies

AOL Not Sending Email Solved

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