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Q: calendar first and second alerts switch on their own

Hi, I've been having this problem for a while with my iPhone 4, wondering if anyone can help.

 

I've tried looking if there's already a thread for this issue, but couldn't find one -- maybe I'm just not using the correct keywords.

 

Every time I set my first and second alerts on my calendar appointment and saved them, they seem okay, but 2 minutes later when I go back to the same appointment, the first and second alerts switch on their own, e.g.: I set first alert to go on 2 hours before and second alert to go on 1 hour before the appointment. Save. When I return 2 minutes later, first alert turned to 1 hour before and second alert 2 hours before.

 

Which is silly, since who needs their second alert to be farther than their actual appointment? Even iphone knows this and cancels the second alert altogether. By the time I've been alerted, I only have an hour to get ready for my next appointment.

 

Anyone has encoutered this problem and has successfully solved them? I've tried setting my default time zone under setting to local, and even turning off iCloud, to no success.

 

Any suggestion is greatly appreciated. Thanks.

iPhone 4, iOS 6

Posted on Oct 2, 2012 5:02 PM

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Q: calendar first and second alerts switch on their own

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  • by NNBBCN,

    NNBBCN NNBBCN Nov 3, 2012 4:09 AM in response to row of letters
    Level 1 (0 points)
    Nov 3, 2012 4:09 AM in response to row of letters

    I have been having this problem since discovering it in January.  This is a program glitch and there is no permanent fix although someone suggested entering the alerts in reverse.  Have not tested this yet.  The problem has been reported to Apple's tech dept back in Feb/March.  Don't understnad why they haven't fixed it yet. You can read others' comments about this glitch under "iPhone 4s Calendar alert issue":  https://discussions.apple.com/message/18344740#18344740

  • by NNBBCN,

    NNBBCN NNBBCN Nov 3, 2012 4:15 AM in response to NNBBCN
    Level 1 (0 points)
    Nov 3, 2012 4:15 AM in response to NNBBCN

    One other thing, if first alert is set to "one day before", the two alerts will be cancelled out and no alerts given.

  • by sportyspice22,

    sportyspice22 sportyspice22 Mar 7, 2013 9:05 PM in response to row of letters
    Level 1 (0 points)
    Mar 7, 2013 9:05 PM in response to row of letters

    I have been having this same problem for quite awhile now and it's basically rendering my calendar alerts useless. Getting frustrated with Apple about this...it's a big problem.

  • by fatfatbibi,

    fatfatbibi fatfatbibi May 3, 2013 10:26 PM in response to row of letters
    Level 1 (0 points)
    May 3, 2013 10:26 PM in response to row of letters

    i have problem in setting appointments too, but the other way round.  i set all alerts to NONE by default, everytime i set a new appointment, i am sure the alert mode is set to NONE. however, after a while, it will automatically be set to "30min before appointment"

    anyone has a clue on how to fix this?

    thanks!

  • by Tschafer47,

    Tschafer47 Tschafer47 May 23, 2013 7:40 AM in response to row of letters
    Level 1 (0 points)
    May 23, 2013 7:40 AM in response to row of letters

    I have tested the reverse entering of alarms in iphone calendar and it does switch them to be correct.

  • by kslusser,

    kslusser kslusser Oct 29, 2013 9:57 AM in response to row of letters
    Level 1 (0 points)
    Oct 29, 2013 9:57 AM in response to row of letters

    I have been dealing with this issue of alerts being reversed as well.

    I like to set 2 alerts for every event also, and they constantly reverse.

    I have also updated to IOS 7.0.3. 

     

    I found a short term fix but I agree this is really a bug in the IOS.

         Go to the default alert times in Settings.

         Settings>Mail, Contacts, Calendar.

         Scroll down to Default Alert Times.

     

    I set Events to NONE

    I also set All Day Events to NONE.

     

    The problem seems to be resolvd for now, but not sure why this had to be done.

  • by Ghost.Crow,

    Ghost.Crow Ghost.Crow Feb 24, 2014 7:59 PM in response to row of letters
    Level 1 (0 points)
    Feb 24, 2014 7:59 PM in response to row of letters

    I have found what appears to be a resolution to this issue, when I add an event and I select the event time, the date time scroller opens up allowing me to select the time of the event.

     

    The issue occurs when I leave this selector expanded and continue to set the event properties. When the time selector is still open and you select the alert times, it swaps the alerts every time. When you collapse the event time selectors before choosing the alert times, the alerts are not switched.

     

    This bug appears to be an issue with the scrolling selector form item if there is more than one open it appears to error out.

     

    If you don't know how to collapse the event time selector, once you have selected the time, click on the date/time that is in red text just above it and it will collapse the selector.

     

    Hopefully this fixes the issue for others, and it is ridiculous that this has gone one for so long, not a good way to keep your customers Apple, my wife was so aggravated at this that she was about to cancel her iPhone.

  • by Felinefemale,Helpful

    Felinefemale Felinefemale Jun 9, 2015 1:18 PM in response to Ghost.Crow
    Level 1 (5 points)
    Jun 9, 2015 1:18 PM in response to Ghost.Crow

    I have this problem as well and had already tried all the suggestions

    posted even before finding this page; NONE of these

    "fixes" works on my iPhone 6.  The bottom line, however, is that

    regardless of whether Alert 1 and Alert 2 switch the

    alert times you have designated, you still get 2 alerts at the

    correct times so it doesn't really matter.  It is just stupid and annoying

    and should have been fixed by now.

  • by AppleMare,

    AppleMare AppleMare Jul 29, 2015 10:47 AM in response to Ghost.Crow
    Level 1 (0 points)
    Jul 29, 2015 10:47 AM in response to Ghost.Crow

    Just tried your suggestion, Ghost.Crow, and it worked beautifully! Hopefully, it will work that well more than once. Thanks so much...it's been maddening! Wish I had googled it before.

  • by collector of headaches,

    collector of headaches collector of headaches Aug 4, 2015 6:21 PM in response to Felinefemale
    Level 1 (0 points)
    Aug 4, 2015 6:21 PM in response to Felinefemale

    It does matter, if I need my first alert a day before, then thats when I need it and thats what I have set it for. What I don't need is the phone switching it afterwards, This issue has gone on far to long, all the way back to the iphone 4 and still happening in the 6. Really Apple?! They, Apple, can get on a stage with all your black shirts on and untucked and try to look hip and cool and tout your next new thing telling us how great it is and how complete and easy our lives will be for it when I open my wallet to you, but either you can't fix this problem or you don't give a d@mn. So what is it? Where do you stand. All this money for these phones and they still have not resolved this issue.

  • by jeffn81,

    jeffn81 jeffn81 Sep 14, 2015 3:44 PM in response to collector of headaches
    Level 1 (0 points)
    Sep 14, 2015 3:44 PM in response to collector of headaches

    Ya it sure is an annoying bug! I have to go back in and change it several times until it is correct. and you have to go out of the calendar app to make it break/bug itself.

  • by janfromsan francisco,

    janfromsan francisco janfromsan francisco Sep 23, 2015 1:30 PM in response to NNBBCN
    Level 1 (0 points)
    Sep 23, 2015 1:30 PM in response to NNBBCN

    I just tried this trick and it does NOT flip  the alert sequence to the correct times, unfortunately. 

  • by Slarty Bartfast,

    Slarty Bartfast Slarty Bartfast Sep 28, 2015 3:03 PM in response to row of letters
    Level 1 (0 points)
    Sep 28, 2015 3:03 PM in response to row of letters

    Hey Apple!

     

    Three **** years!!  How long does this bug take to fix??

     

    I realize that there are always a lot of bugs to be squashed, and only so many man-hours to go around.  Even so - THREE YEARS!!  Two (three?) Operating Systems!!  Either you're a competent Technical Support service.....or you're not.  The proof is in the pudding, so...which one are you?


    Calendaring programs with reminders are not new.  We've been patient.  Please get this fixed immediately.

  • by blimp1,

    blimp1 blimp1 Sep 28, 2015 5:59 PM in response to Slarty Bartfast
    Level 1 (0 points)
    Sep 28, 2015 5:59 PM in response to Slarty Bartfast

    Yeah, this is absolutely unacceptable!  I have noticed this with Apple.  They will let what they consider a "small issue" linger, while totally ignoring their customer complaints.   As a long-time, loyal customer, I am very disappointed in Apple.

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