USB Mouse not recognized intermittently

Have you tried plugging in the other USB port?

Is the connector & cable in good condition?

Does the mouse work ok in other computers?

We have started to experience this same issue ONLY after the 10.8.2 update with our 27" iMac... It's DUMB!!!

If I disconnect the USB devices (via a USB switch I have) and then reconnect them they work again for a minute or two but then become unresponsive giving this same error message. It's really annoying...

Console logs:

10/7/12 9:08:21.000 PM kernel[0]: No interval found for . Using 8000000

10/7/12 9:08:21.000 PM kernel[0]: No interval found for . Using 8000000

10/7/12 9:08:27.000 PM kernel[0]: No interval found for . Using 8000000

10/7/12 9:08:27.000 PM kernel[0]: No interval found for . Using 8000000

10/7/12 9:08:42.000 PM kernel[0]: USB-PS/2 Optical Mouse::terminate(kIOServiceSynchronous) timeout

10/7/12 9:08:42.000 PM kernel[0]: USBF: 189.539 [0xffffff80487bda00] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 4 of Hub at 0xfa130000)

10/7/12 9:08:45.000 PM kernel[0]: USBF: 192.185 [0xffffff80487bda00] The IOUSBFamily was not able to enumerate a device.

10/7/12 9:08:46.000 PM kernel[0]: USBF: 193. 27 [0xffffff80487bda00] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 4 of Hub at 0xfa130000)

10/7/12 9:08:50.000 PM kernel[0]: USBF: 196.425 [0xffffff80487bda00] The IOUSBFamily was not able to enumerate a device.

10/7/12 9:08:50.000 PM kernel[0]: USBF: 197.250 [0xffffff80487bda00] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 4 of Hub at 0xfa130000)

10/7/12 9:08:51.000 PM kernel[0]: USBF: 198. 83 [0xffffff80487bda00] The IOUSBFamily gave up enumerating a USB device after 10 retries. (Port 4 of Hub at 0xfa130000)

10/7/12 9:08:51.000 PM kernel[0]: USBF: 198. 83 [0xffffff80487bda00] The IOUSBFamily was not able to enumerate a device.

I am having exactly the same problem with a Kensington Wireless Remote Presenter. I plug in the USB transciever and it is not detected. This happens every single time since the 10.8.2 update. It never happened before. Any tips?

If you haven't done already, reinstall the software that came with the presenter. The driver may have gotten overwritten with the update.

There is no driver for this 🙂. On all other Mac I own (two 10.6 machines), it simply works.

On the 10.8.2 machine, I tried everything (SMC/NVRAM reset, etc). What's very funny is that it works fine if I don't connect directly to the machine but I first go through a USB hub!

Oh, ok. The Logitech stuff I use requires their LCC sw to enable the extra features.

There's probably some issue with the USB3/USB2 interaction. Maybe it is mechanical and the connector is either going in too deep or not going in deep enough, hence the intermittency.

I'm having this problem with USB 3.0 disk drives from two different manufacturers. Usually, it shows up as the device never being recognized when I plug it in, however, it sometimes shows up by dismounting the drive. USB 2.0 disk drives are thereafter recognized, but not USB 3.0 drives. Rebooting the machine fixes the problem for another 3-5 weeks.

I am running a MacBook Pro Retina w/10.7.4.

Sometimes I get a gut feeling that USB3 "standards" are going to be like in days of yore when the 802.1n Wi-Fi standards were being established. A new "interim standard" would pop out every week or so, Apple would put out an AirPort update shortly thereafter, and wireless connectivity was a Russian Roulette year round.

Guess the fact that I got my Mac last Nov. may actually prove to be a boon.

I'm having exactly the same problem with my Macbook Air, I have to reboot to fix the problem. Sometimes it works in one port sometimes neither. It usually happens after a sleep.

has anyone find a fix for this?

Has anyone find a fix for this? I've been using my Dragon Dictate headset on my MacBook Pro for about a year, and then today, when I plugged it in, I got this:

4/16/14 10:01:04.000 AM kernel[0]: USBF: 47.766 The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 1 of Hub at 0x4000000)

4/16/14 10:01:07.000 AM kernel[0]: USBF: 50.269 AppleUSBHubPort::FatalError - Port 1 of Hub at 0x4000000 reported error 0xe00002c7 while doing clearing port power feature

4/16/14 10:01:07.000 AM kernel[0]: USBF: 50.269 The IOUSBFamily was not able to enumerate a device.

Here is what I have tried so far:

• Reset the PRAM
• Reset SMC
• Verify disk (there were no problems)
• Repair permissions
• Boot with an external USB hard drive (which works fine on the "problem" computer) that contained an old SuperDuper clone of my hard drive from several months ago. I received the same "The IOUSBFamily was not able to enumerate a device" error when I plug in the headset.
• Tried to headset on another computer, and it worked fine.
• Plug in an external USB keyboard into the problem computer, and it works fine.

All of this would lead me to conclude that it is a hardware problem. But it seems that if it were a hardware problem, the external USB keyboard and external USB hard drive would not work (which they do). If the problem were with the headset, it wouldn't work on another computer, but it does. So I'm wondering if it's some sort of firmware issue…??????? URG!!!!!!

Does it use any sort of driver software provided by the maker?

This kinda reminds me of an issue I had with wireless Logitech mice way back in early Mac OSX days. If any MS Office program was running when I unplugged the mouse's USB dongle, the Mac would invariably crash. After much wrangling with Logitech support, they finally admitted a program flaw, issued a LCC update and the problem was finally solved.

Great question–no, there aren't any drivers. I'm beginning to wonder if the headset is simply going on the fritz, and something about my desktop machine is willing to tolerate it, while my laptop isn't… perhaps it's just on the edge of acceptable operating tolerances…