3 Replies Latest reply: Oct 3, 2012 8:02 AM by holdrege
holdrege Level 1 Level 1

I took a 5 minute vidoe on my iPhone 5 and it errors out trying to transfer it to Windows. And of course it is too large to email. Does anyone know about this bug yet?


iPhone 5, iOS 6
Solved by holdrege on Oct 3, 2012 8:02 AM Solved

I found a Mac Air and it worked with iPhoto there. So there is some issue with Windows and the Iphone 5, it seems.

Reply by lllaass on Oct 3, 2012 6:53 AM Helpful

I do not think this is a bug. Just due to the large file size of the 1080P videos.

 

Windows XP cannot import video files larger than 500 MB using Camera and Scanner Wizard. You can transfer these files directly from your device by selecting them in My Computer and dragging or copying the movie files to your computer's hard drive.

 

Above from:

http://support.apple.com/kb/HT4083

All replies

  • lllaass Level 10 Level 10

    I do not think this is a bug. Just due to the large file size of the 1080P videos.

     

    Windows XP cannot import video files larger than 500 MB using Camera and Scanner Wizard. You can transfer these files directly from your device by selecting them in My Computer and dragging or copying the movie files to your computer's hard drive.

     

    Above from:

    http://support.apple.com/kb/HT4083

  • holdrege Level 1 Level 1

    Thanks, but...

     

    First of all thanks for finding that little mention about 500mb that I missed on the first read (shame on me). The file is 662MB.

     

    However even trying the drag and drop method the file will not transfer. It begins the transfer, creates the file on the target drive, then just stops and the file size is zero. The file plays fine on my iPhone 5, so I don't think there is anything wrong with the file.

     

    Maybe this is a "feature" of the lightening cable?

     

    I'll try to find a Mac to see if it will work.

  • holdrege Level 1 Level 1

    I found a Mac Air and it worked with iPhoto there. So there is some issue with Windows and the Iphone 5, it seems.