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10.8.2 - Trackpad freezing - kernel[0]: AppleUSBMultitouchDriver::_deviceGetReport - DeviceRequest for reportID 0x0 returned with result 0xe000404f - retrying

I recently upgraded to 10.8.2 and now find that my trackpad seems to freeze up on occasion. I started noticing the following message in the system log:


kernel[0]: AppleUSBMultitouchDriver::_deviceGetReport - DeviceRequest for reportID 0x0 returned with result 0xe000404f - retrying


This message occurs 4 seconds, so you can imagine the log fills up quickly. If I touch the trackpad there is a lag in response and when it actually responds the messages stop flooding the log. This scenario occurs when I am 'docked' at work and using my magic mouse as my main pointing device.


I am running a 15inch MBP, early 2011, 8 gig of RAM. Upgraded from Lion to Mountain Lion.


Anyone know why this issue is occuring?


Thanks

MacBook Pro (15-inch Early 2011), OS X Mountain Lion (10.8.2)

Posted on Oct 3, 2012 6:39 AM

Reply
16 replies

Oct 8, 2012 6:52 AM in response to Maxmo1

I have seen this resolution in other posts but I do not even have com.telldus.service.plist to begin with so I doubt this solves the issue.


What I have found is that this issue generally occurs after my MBP has awoken from sleep. I.e. I put my MBP in my bag to go to work and at work I will see this message shortly after the machine has awoken. Same issue when I grab the machine and go home.

Oct 8, 2012 1:55 PM in response to pasterusernamehere

bgilber2



I spent some time at a Genius Bar yesterday. The tech told me that I was the fourth person she'd seen over the past few days with the same problem. She told me to sit tight because its a software problem and that Apple would be issuing a fix soon.

Jan 16, 2013 7:25 PM in response to jrosterhout

I'm also having this issue and have to plug in usb mouse and keyboard to get my $3000+ system.


I have to say Mountain Lion is starting to make me think I'd be better off moving to Windows. I've never seen Apple put out such junk in a while. APPLE We want a stable OS, not one that brings iPhone functionality to our computer. they are two different things, stop trying to make them the same!!!


Very frustrated and disapointed

Sep 17, 2013 8:49 AM in response to beniroquai

I have been experiencing this problem and do NOT think it is a hardware problem. I can reboot the machine (without moving or disturbing the hardware) and the keyboard will work AFTER reboot. Then after some time the colsole will show these messages:


9/17/13 10:32:06.000 AM kernel[0]: AppleUSBMultitouchDriver::message - kIOUSBMessagePortHasBeenReset.

9/17/13 10:32:06.000 AM kernel[0]: AppleUSBMultitouchDriver::_deviceSetReport - DeviceRequest for reportID 0xac returned with result 0xe000404f - retrying

9/17/13 10:32:07.000 AM kernel[0]: AppleUSBMultitouchDriver::_deviceSetReport - DeviceRequest for reportID 0xac returned with result 0xe000404f - retrying

9/17/13 10:32:07.000 AM kernel[0]: AppleUSBMultitouchDriver::_deviceSetReport - DeviceRequest for reportID 0xac returned with result 0xe000404f - retrying

9/17/13 10:32:07.000 AM kernel[0]: AppleUSBMultitouchDriver::_deviceSetReport - DeviceRequest returned error 0xe000404f (interface 1, reportID 0xac, payload 2

9/17/13 10:32:07.000 AM kernel[0]: AppleUSBMultitouchDebug: _deviceSetReport returned an error in configureDataMode


and the trackpad and keyboard will not respond until a reboot.


I recently installed Google Chrome.


What is the procedure to remove the Android Drivr mentioned in the previous post?

10.8.2 - Trackpad freezing - kernel[0]: AppleUSBMultitouchDriver::_deviceGetReport - DeviceRequest for reportID 0x0 returned with result 0xe000404f - retrying

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