Q: There was an error in the app store
I have an Iphone from which I can purchase items from the app store using my account, however I got myself a MacBook Pro and more recently an IMac and on both machines I am unable to buy apps. I can get free apps but unable to buy any which have a cost. I have not got a credit card registered and instead prefer to use Itunes/App top up cards.
I am faced with the following when I attempt to purchase an app on either the MacBook or IMac;
We could not complete your request. There was an error in the App Store. Please try again later. (100)
I click OK and the following message appears
Security information required - To help ensure the security of your Apple ID we require additional information. Giving me options to cancel or continue.
Upon selecting continue I am prompted to sign into my Apple ID which I do and am presented with 'Manage your security questions' and option to chaneg my account details.
I have contcated apple by email and telephone, they have told me there is no problem with my account however the issue hasn't been resolved therefore I'd be grateful for any others who have experienced this or similar to give any advice you may have.
Thank you in advance
MacBook Pro, Also use IMac
Posted on Oct 3, 2012 8:48 AM