Last night I installed the Security Update 2012-004 for Mac Os X c 10.6.8 and then shut down my computer. This morning when I opened Mail (v 4.5) I got the message per above. I have since followed the above instructions - the new Mail program 4.6 was already in my Applications folder.
Any other suggestions? Have already lost 3 hours on this today and still no access to Mail.
Thanks in advance for any help!
MacBook Pro (15-inch Mid 2010), Mac OS X (10.6.8)
See possible fixes here.
https://discussions.apple.com/thread/4355201?answerId=19760703022#19760703022
https://discussions.apple.com/thread/4311280?tstart=0
https://discussions.apple.com/thread/4311280?answerId=19710911022#19710911022
Some have reported success simply by reinstalling the update.
http://support.apple.com/kb/DL1586
Or download and apply, or reapply, the 10.6.8 Combo update first, then apply the Security Update again.
http://support.apple.com/kb/DL1399
I'd suggest starting with the simplest of these fixes, so look them over first.
See possible fixes here.
https://discussions.apple.com/thread/4355201?answerId=19760703022#19760703022
https://discussions.apple.com/thread/4311280?tstart=0
https://discussions.apple.com/thread/4311280?answerId=19710911022#19710911022
Some have reported success simply by reinstalling the update.
http://support.apple.com/kb/DL1586
Or download and apply, or reapply, the 10.6.8 Combo update first, then apply the Security Update again.
http://support.apple.com/kb/DL1399
I'd suggest starting with the simplest of these fixes, so look them over first.
Redownload and install
Security Update 2012-004 (Snow Leopard)
http://support.apple.com/kb/DL1586
Mac OS X 10.6.8 Update Combo v1.1
http://support.apple.com/kb/DL1399
Mac OS X 10.6.8 Supplemental Update
Thanks for such a helpful reply when I was losing hope!
I browsed the links you sent, and it helped me muster the courage to do a variation on the advice from Apple since following their instructions in the article to a T did not solve the problem.
In case it helps others:
Instead of moving Mail 4.6 to Applications folder (it was already there) like Apple advises
I put Mail 4.6 in the trash, and moved Mail 4.5 to Applications (it was on Desktop)
And
then followed the instructions in the Apple article linked above
downloaded
Mac Os X 10.6.8 Update Combo v. 1.1
and then
Security Update 2012-004 (snow leopard)
It works! I now have Mail 4.6 working on my computer.
Hello
