HT203200: If you see 'There was an error downloading your purchased music' when you try to download music from iTunes

Learn about If you see 'There was an error downloading your purchased music' when you try to download music from iTunes
bandit1200
Level 1 (0 points)

Q: I have no audio on one episode of a show that I have downloaded on itunes.

I have no audio on just one episode of a show that I download from itunes.  All other episodes are fine.

Windows 7

Posted on Oct 3, 2012 12:51 PM

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bandit1200

Q: I have no audio on one episode of a show that I have downloaded on itunes.

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  • by b noir,

    b noir b noir Oct 3, 2012 1:21 PM in response to bandit1200
    Level 9 (72,129 points)
    Oct 3, 2012 1:21 PM in response to bandit1200

    I'd report the problem to the iTunes Store. 

     

    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".

     

    Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.