Several times a day, on both my iMac and Macbook, I get asked if I want to install drivers for printers which I've had installed for years. When I click on the download button, a "searching for software" box comes up, and in a few minutes, tells me that the software is "unavailable at this time".
I dismiss the box, but in a few hours, it comes back again.
Any tips on how to make this stop?
iMac, OS X Mountain Lion, 20" (2007)
Have you gone to System Preferences (under the Apple logo on the menu) and chosen Printers & Scanners and removed all those obsolete printers (using the minus sign on the bottom)?
When you said "printers I've had installed for years", I naturally assume they're obsolete.
i'm having the same problem but with a printer that i've only had for a few months. it keeps asking me if i want to install the drivers for the printer (HP Officejet Pro 8500A) but then tells me the software is unavailable at this time. the printer is working fine so obviously it doesn't need the drivers, but it's driving me NUTS! help me make this stop.
thanks!
No, they're printers that are still attached and have been working fine.
The odd thing is that I've gotten driver updates via Software Update before. These alerts are not coming up through that, but are just popping up on their own.
What printers?
I have a Brother laser printer and an Epson printer/scanner. I get a similarly-styled download request for both.
In Lion, the solution was to delete the /LIbrary/Printers/hp folder and install the drivers once from
http://support.apple.com/kb/DL907
Success seems to vary on ML.
Hope this helps.
This is what ended up happening:
That was about six hours ago. So far, I haven't gotten any printer-related dialog boxes, so I think my problem may be solved.
this update fixed my Epson printer issues with airport. Works like a charm now.
Deleting the printers form /Library/Printers also worked for me. I installed the printer driver on Lion manually and maybe after updating the system Mountain Lion did keep track of its exitentence, hence asks for installation and the installer then sees that the files are already in place so it cancelles the installation process.
Mountain Lion keeps asking to install printer drivers
