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i can't restore my back up of my iphone 5 because of an os error

i am trying to get my backup of my iphone 3 on to my new iphone 5. the error comes up that i need the new itunes 10.7. i downloaded that and now it won't install because i need mac OS X 10.7. how do I get that????? i am going nuts. been on this thing ALL NIGHT. i currently have Mac OS X 10.5.8.... anyone, please help!!!! do i have a lion or a lepoard?????

iMac, Mac OS X (10.5.8)

Posted on Oct 3, 2012 10:34 PM

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Posted on Oct 4, 2012 1:52 AM

First you need to upgrade to Snow Leopard - if your Mac can run it:


Requirements for OS X 10.6 'Snow Leopard'


http://support.apple.com/kb/SP575


Whilst Apple have withdrawn Snow Leopard from their stores, you can still get it from Apple by calling 1-800-MY-APPLE (if you are in the USA) and they will supply the SL DVD for $30. You can also purchase the code to use to download Lion from the same number.


If you are outside the US call your national Apple Helpline:


http://support.apple.com/kb/HE57


If you're in the UK, use this number: 0871 508 4400


When you have installed it, run Software Update to download and install the latest updates for Snow Leopard.

1 reply
Question marked as Best reply

Oct 4, 2012 1:52 AM in response to wannabeanapple

First you need to upgrade to Snow Leopard - if your Mac can run it:


Requirements for OS X 10.6 'Snow Leopard'


http://support.apple.com/kb/SP575


Whilst Apple have withdrawn Snow Leopard from their stores, you can still get it from Apple by calling 1-800-MY-APPLE (if you are in the USA) and they will supply the SL DVD for $30. You can also purchase the code to use to download Lion from the same number.


If you are outside the US call your national Apple Helpline:


http://support.apple.com/kb/HE57


If you're in the UK, use this number: 0871 508 4400


When you have installed it, run Software Update to download and install the latest updates for Snow Leopard.

i can't restore my back up of my iphone 5 because of an os error

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