10 Replies Latest reply: Oct 5, 2012 5:33 PM by jadeangelina
jadeangelina Level 1 Level 1

If I am still under Apple's one year warranty, will they give me a new iPhone 4S ? Also is it possible for me to get an iPhone 5 instead of a new iPhone 4S?


iPhone 4S, iOS 6
Reply by bhazel on Oct 4, 2012 1:01 PM Helpful

bthey will ONLY give you a iphone 4s and it will cost you 199$ to get it replaced

Reply by John Irvine1 on Oct 4, 2012 1:02 PM Helpful

You won't get an iPhone 5 unless you buy a full upgrade on your plan.  However, given that your phone is under the original one-year warranty, they will probably give you a replacement for either $99 or $149.  Otherwise, visit your local high-end mall. Many of the little stands in the middle of the hallways do iPhone screen replacements while you wait, and it tends to be cheaper than Apple's prices to exchange.

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