Audio only comes out of the right head phone on my iPhone 4?

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Audio only comes out of the right head phone on my iPhone 4?

I've just bought an iPhone 4 16GB off a family friend and the phone was in fully working order, I've seen it and used it. It's been restored back to factory default and now audio only comes out of 1 head phone through the audio jack? I've checked inside the jack for anything in there and I've used 4-5 pairs of head phones I know are working having used them in other devices. I've used this phone in the past with the head phones so I know it does work. I've tried doing a reset, same problem still occurs. Any idea's at all?

iPhone 4, iOS 6

Posted on Oct 4, 2012 2:52 PM

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Answer 1

wjosten

Level 10

95,369 points

Oct 4, 2012 2:54 PM in response to CieranCoupe

Check: Settings>General>Accessibility>Hearing>Mono Audio.

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Answer 2

CieranCoupe Author

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Oct 4, 2012 2:59 PM in response to wjosten

Tried this, Mono is off and the slider is in the middle.

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Answer 3

ChrisJ4203

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236,363 points

Oct 4, 2012 3:01 PM in response to CieranCoupe

Try re-seating the headphone, possibly turning it slightly. Do you have a case on the phone that may be blocking the headphone from seating properly.

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Answer 4

wjosten

Level 10

95,369 points

Oct 4, 2012 3:01 PM in response to CieranCoupe

Then try rapidly inserting/removing your headphones a dozen or so times.

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Answer 5

CieranCoupe Author

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Oct 4, 2012 3:22 PM in response to ChrisJ4203

Tried this, still nothing.

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Answer 6

CieranCoupe Author

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Oct 4, 2012 3:22 PM in response to wjosten

Tried this, still nothing.

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Answer 7

ChrisJ4203

Level 10

236,363 points

Oct 4, 2012 3:25 PM in response to CieranCoupe

My next step would be to make an appointment at the Apple Genius bar to see if there is a hardware defect. If you have tried multiple headphones, and the other suggestions provided, it seems as though the headphone jack is defective.

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Answer 8

lllaass

Level 10

210,519 points

Oct 4, 2012 3:30 PM in response to CieranCoupe

- Try cleaning out/blowing out the headphone jack.

Try the following to rule out a software problem

- Reset the iPod. Nothing will be lost

Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup

- Restore to factory settings/new iPod.

- Make an appointment at the Genius Bar of an Apple store. If not under warranty Apple will exchange your iPhone for a refurbished one for:

iPhone model	Out-of-Warranty Service
iPhone 5	$229
iPhone 4S	$199
iPhone 4, iPhone 3GS, iPhone 3G, Original iPhone	$149

Apple Retail Store - Genius Bar

There are third-party places that will replae the jack for less. Here is one.

iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

Use bluetooth headphones instead.

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