10 Replies Latest reply: Jul 6, 2013 1:37 AM by ¬DarkAngel¬
gunsandhoseskzoo Level 1 (0 points)

I am not too computer literate..............

I took some videos of my daughter and went to view them on my computer (pc) and they will not play.  The computer recongnizes them as quicktime files (.MOV) but when they are selected for playback, the screen is black and all that plays is the audio.  I downloaded the latest quicktime pro at $30.00 and the problem still exsists.  The video was taken on an iPhone 4s with the iOS6 updated software. 

What is the problem?  What is the fix?