nachonacho
Level 1 (0 points)

Q: Trouble installing iPhoto 9.4.1 update

Hello,

 

I installed the iPhoto 9.4.1 update. But it still shows in my updates window, albeit with "installed" on the right, along with a "1 update available" message in the upper left, and a little red 1 in my dock. Can't get rid of the notices or find the supposed update.

 

Any suggestions on how to fix this?

MacBook Air, OS X Mountain Lion (10.8.2)

Posted on Oct 4, 2012 10:31 PM

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nachonacho

Q: Trouble installing iPhoto 9.4.1 update

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  • Helpful answers

  • by Power-PC,

    Power-PC Power-PC Oct 6, 2012 12:39 AM in response to nachonacho
    Level 2 (155 points)
    Oct 6, 2012 12:39 AM in response to nachonacho

    Is this after a restart?

  • by Deanp01,

    Deanp01 Deanp01 Oct 6, 2012 4:08 AM in response to Power-PC
    Level 1 (0 points)
    Oct 6, 2012 4:08 AM in response to Power-PC

    I also have this problem after updating iPhoto to version 9.4.1 - The app store still tells me that I have 1 update available for iPhoto, although its status shows as installed. I have tried restarting several times but the update notification remains?

     

    Any ideas?

     

    Many thanks

  • by athempel,

    athempel athempel Oct 6, 2012 4:34 AM in response to nachonacho
    Level 1 (0 points)
    Oct 6, 2012 4:34 AM in response to nachonacho

    Me too.

  • by goitia,

    goitia goitia Oct 6, 2012 5:15 AM in response to nachonacho
    Level 1 (0 points)
    Oct 6, 2012 5:15 AM in response to nachonacho

    I have the same problem described by nachonacho. This happened right after the install for iPhoto 9.4.1 finished. I verified iPhoto was running properly. I restarted my MacBook and that did not make a difference.

  • by nachonacho,

    nachonacho nachonacho Oct 6, 2012 11:29 AM in response to nachonacho
    Level 1 (0 points)
    Oct 6, 2012 11:29 AM in response to nachonacho

    Hi all,

     

    Here's what an Apple support person told me to do (she was very quick to respond and extremely polite, so kudos to her and Apple on that. I haven't tried to reinstall iPhoto yet, so not sure if it's a real fix.

     

    Good luck!

     

    -Nachonacho

     

    My name is Karen and I understand your concern regarding your iPhoto update. Though helping with technical issue is beyond my area of expertise as an iTunes Store advisor, I assure you that I'll address your concern to the best of my ability.

     

    To fix the issue, please try to uninstall the software and re-install for free.

     

    To uninstall apps you purchased from the Mac App Store, hold down an app’s icon in Launchpad until all the icons begin to jiggle. Click an app’s delete button (x) to uninstall the app. If an icon doesn’t have a delete button, that app can’t be uninstalled. For example, apps that come with OS X can’t be uninstalled.

     

    To learn how to redownload apps on the Mac App Store, please refer to the steps in this article:

     

    Mac App Store: Backing up your app purchases

    http://support.apple.com/kb/HT4482

     

    If you continue to have difficulty downloading any applications, please reply to let me know or consult this article:

     

    Troubleshooting the Mac App Store

    http://support.apple.com/kb/TS3624

     

    I hope everything will be fixed. If you need more assistance, please let me know. Thank you for being an iTunes Store customer.

     

    Sincerely,

     

    Karen

    iTunes Store/Mac App Store Customer Support

    http://www.apple.com/support/itunes/ww/

  • by graphico,

    graphico graphico Nov 14, 2012 1:24 PM in response to nachonacho
    Level 1 (10 points)
    Nov 14, 2012 1:24 PM in response to nachonacho

    This is usually because you are running pirated Apple Software.

  • by athempel,

    athempel athempel Nov 14, 2012 2:29 PM in response to graphico
    Level 1 (0 points)
    Nov 14, 2012 2:29 PM in response to graphico

    Garbage.