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Trouble installing iPhoto 9.4.1 update

Hello,


I installed the iPhoto 9.4.1 update. But it still shows in my updates window, albeit with "installed" on the right, along with a "1 update available" message in the upper left, and a little red 1 in my dock. Can't get rid of the notices or find the supposed update.


Any suggestions on how to fix this?

MacBook Air, OS X Mountain Lion (10.8.2)

Posted on Oct 4, 2012 10:31 PM

Reply
7 replies

Oct 6, 2012 11:29 AM in response to nachonacho

Hi all,


Here's what an Apple support person told me to do (she was very quick to respond and extremely polite, so kudos to her and Apple on that. I haven't tried to reinstall iPhoto yet, so not sure if it's a real fix.


Good luck!


-Nachonacho


My name is Karen and I understand your concern regarding your iPhoto update. Though helping with technical issue is beyond my area of expertise as an iTunes Store advisor, I assure you that I'll address your concern to the best of my ability.


To fix the issue, please try to uninstall the software and re-install for free.


To uninstall apps you purchased from the Mac App Store, hold down an app’s icon in Launchpad until all the icons begin to jiggle. Click an app’s delete button (x) to uninstall the app. If an icon doesn’t have a delete button, that app can’t be uninstalled. For example, apps that come with OS X can’t be uninstalled.


To learn how to redownload apps on the Mac App Store, please refer to the steps in this article:


Mac App Store: Backing up your app purchases

http://support.apple.com/kb/HT4482


If you continue to have difficulty downloading any applications, please reply to let me know or consult this article:


Troubleshooting the Mac App Store

http://support.apple.com/kb/TS3624


I hope everything will be fixed. If you need more assistance, please let me know. Thank you for being an iTunes Store customer.


Sincerely,


Karen

iTunes Store/Mac App Store Customer Support

http://www.apple.com/support/itunes/ww/

Trouble installing iPhoto 9.4.1 update

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