My apple ID is correct and so is my password but my Apple TV still won't connect?? why!

Question

I am new to Apple products but am familiar with how they work

for some reason my Apple ID and Password are not connecting through to my Apple TV

It is simply saying it is incorrect, after several attempts to reset my password and re-check my ID

It does not connect

Any help will be much appreciated

Posted on Oct 5, 2012 6:51 AM

Reply

Answer 1

Level 10

170,658 points

what does it say is incorrect ?

wifi password?

shared iTunes lib password?

appleID password ?

are the required ports allowed on computer firewall and in the router ? TCP and UDP ports used by Apple software products - Apple Support

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