Apple TV (1st gen) will not connect to iTunes

I am at wit's end. Until a couple of days ago, my 1st gen Apple TV connected fine to iTunes. Now, it will not connect no matter what. I have tried the following:


1) restart both ATV and my machine (Win 7 running iTunes 10.7)

2) restored ATV factory settings and reinstalled software

3) hard-wire via ethernet to my computer (which some articles seemed to indicate should work - nothing happened)

4) hard-wired both my cpu and ATV to a router - nothing shows up

5) removed and reinstalled all Apple programs, including iTunes, QT and ancillary

6) vaired between hard-wired internet connection and wireless for ATV

7) did everything on this page, including open ports manually http://support.apple.com/kb/TS1453


Most frustrating of all, my wife sees the device instantly in her iTunes. AGHH!

Apple TV, Windows 7

Posted on Oct 5, 2012 9:50 AM

Reply
2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple TV (1st gen) will not connect to iTunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.