appleid sorry your session has expired

Question

appleid sorry your session has expired

I've just tried to activate imessage for iphone 4 (on ios6) and keep getting issues with the AppleID:

When I tried to change the details on my old AppleID to my current e-mail address, every time I went to verify it from the e-mail that was sent to that account, it kept telling me that the session had expired, even though I'd only just resent the verification e-mail and responded to the e-mail, clicking on that link. E-mail, Facebook, and other things that use the connection are working fine, as is the internet generally - it's just this.

Incidently, it seemed to take about 5 layers of inputting the same data to get to this page too.

We like Apple stuff because it's so intuitive, but this is not! Can anyone help?

iPhone 4, iOS 6

Posted on Oct 5, 2012 11:53 AM

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Answer 1

Best reply

trunicca

Level 1

4 points

Aug 23, 2017 5:27 PM in response to KKH_fed_up_now

Hello all I had this issue when I attempted to install the ios 11 beta. After some fumbling around I figured out the issue. Safari cannot install the cookies if you have "allways block" selected under settings/safari/ . So just deselect allways block then attempt to sign in again and it should work. Good Luck.....

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Answer 2

Oct 5, 2012 7:30 PM in response to KKH_fed_up_now

I'm in the same boat.

Trying to change my iMessage email from apple ID to phone email address on iPhone 5.

I get the exact same problem.

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Answer 3

Oct 7, 2012 12:42 PM in response to KKH_fed_up_now

I just ran into this issue and managed to find a workaround. The issue is only present in the mobile version of the verification page that the email sends you to. So, if you follow the link from the email from a computer, rather than a phone, it will work when you enter your appleid and password. I managed to do it from an iPad (I believe you get the non-mobile version from the iPad. A least it looks a lot different than the phone version).

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Answer 4

DayWalk

Level 1

0 points

Oct 8, 2012 8:13 PM in response to KKH_fed_up_now

I'm having the same issue on a SoftBank phone--it won't verify despite deleting all alternate e-mail addresses and checking into the iTunes app to "sign in" there, too. I don't know how or where I'm signed in that's the problem. Does anybody have a fix for somebody using a phone e-mail address (no PC access--mobile access only) for use in a country like Japan?

Thank you!

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Answer 5

Oct 8, 2012 8:29 PM in response to DayWalk

I'm with softbank too. And set my phone email up for imessage. I used the pc work around to fix the problem.

If you have any non iPhone product that can access the Internet I'd try following the link you get sent on it, xbox, ps3, pc, Mac or android. Worth a try!

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Answer 6

DayWalk

Level 1

0 points

Oct 8, 2012 8:32 PM in response to iMechanic

Great--it worked!

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Answer 7

Oct 10, 2012 8:03 PM in response to brentfromappleton

thank you very much help me out alot

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Answer 8

ElizNC

Level 1

4 points

Feb 15, 2014 12:36 PM in response to KKH_fed_up_now

I was having this problem on a PC trying to set up a Genius Bar reservation. I tried closing my IE browser but it didn't help. I got around it by using Google Chrome browser...

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Answer 9

Feb 27, 2014 1:41 AM in response to ElizNC

I am having the same problem Eliznc, it won't let me make an apointment on my computer. Is there a reason why? I am running internet Explorer 11 and windows 7. ANY HELP would be nice.

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Answer 10

Oct 10, 2014 9:40 AM in response to KKH_fed_up_now

Same issue only Chrome worked from PC, Firefox gave an error!

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