Currently Being ModeratedOct 5, 2012 1:54 PM (in response to randers4)
Plays fine on my computer. I downloaded 'Thor' and have the same problem, although another movie would sync. Difference is that Thor and the Avengers of the iTunes Extras and the other movie does not.
Currently Being ModeratedOct 5, 2012 2:00 PM (in response to TexAg1560)
Suggest you contact iTunes store support on this one: http://www.apple.com/emea/support/itunes/contact.html.
Currently Being ModeratedNov 8, 2012 8:24 PM (in response to elaine3607)
I have the same problem, I have the digital copy of Avengers and was able to synchronize it to my iPad 2, plays well on y MacBook Pro but cannot synchronize it to my iPhone 5. Does not make any sense
Currently Being ModeratedNov 18, 2012 12:02 PM (in response to TexAg1560)
Same issue here, affecting both iphone5 and ipad2 - same movies won't sync from authorized Mac. Movies play fine on Mac (so evidence that it IS authorized) but just won't sync to devices. Seriously annoying.
Currently Being ModeratedNov 18, 2012 3:55 PM (in response to TexAg1560)
The movie may be in HD and you can't sync HD movies to the iOS devices. You have to convert the movie to an iPhone or iPad format, to do this select the movie you want to convert, in the menu bar at the top of the screen click on Advanced and click on "Create iPod or iPhone version" or if you want the video on your iPad, click on "Create iPad or Apple TV version" this should fix your problem. Let me know how it goes. I'm not sure if this will fix the issue but you could try.
Currently Being ModeratedNov 18, 2012 4:04 PM (in response to Joseph Pratt)
Nope, don't have that option. Select the movie, but under Advanced the Convert options are greyed out (not available). Other ideas?
BTW, other HD movies transfer fine. It's just a few movies that were downloaded more recently (in the last month or two) that exhibit the problem.
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