Am a novice. Unable to view bank statements, empty box. A closed padlock appears at the top of the box. Banks says my security settings may be stopping transmission. Help.
Trying to view bank statements. Clicking on month, box is empty with locked padlock appears at top. Bank says my settings may be preventing access. Preference shows no setting to be adjusted. Downloaded newest version of reader, so that's not it. Need help.
Power Mac G4 (PCI Graphics), Mac OS X (10.5.8)