After updating to 10.8.2 many of my apps are crashing immediately, including iPhoto, MS Office 2008, Chrome and many others.

Question

adubya Author

Level 1

10 points

After updating to 10.8.2 many of my apps are crashing immediately, including iPhoto, MS Office 2008, Chrome and many others.

I updated from 10.8.1 to 10.8.2 and after restarting lots of apps just crash immediately upon opening, including:

iPhoto

Chrome

Eclipse

PgAdmin

MS Office

Pandora

etc the list goes on and on.

Apps that work:

Safari

Mail

FireFox

iTunes

Calendar

App Store

Is anyone else having this type of problem? How do I go back to 10.8.1?

All give this type of detail in the error:

Process: iPhoto [1233]

Path: /Applications/iPhoto.app/Contents/MacOS/iPhoto

Identifier: com.apple.iPhoto

Version: 7.1.5 (7.1.5)

Build Info: iPhotoProject-3780000~2

Code Type: X86 (Native)

Parent Process: launchd [236]

User ID: 501

Date/Time: 2012-10-05 18:29:44.538 -0400

OS Version: Mac OS X 10.8.2 (12C60)

Report Version: 10

Interval Since Last Report: 3440 sec

Crashes Since Last Report: 991

Per-App Crashes Since Last Report: 6

Anonymous UUID: 59238F41-37A1-8905-7CD6-10CE75C4B089

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000bf7ffffc

MacBook Pro (17-inch 2.4 GHz), OS X Mountain Lion (10.8.2)

Posted on Oct 5, 2012 3:34 PM

Reply

Answer 1

Lanny

Level 6

13,183 points

Oct 5, 2012 4:51 PM in response to adubya

Can't comment on the rest of your Apps, but you don't have the right version of iPhoto. You have iPhoto 7.1.5, the current version should be version 9.4.1.

Reply

Answer 2

Linc Davis

Level 10

209,547 points

Oct 5, 2012 4:55 PM in response to adubya

Please post the whole crash report for Safari.

Reply

Answer 3

adubya Author

Level 1

10 points

Oct 5, 2012 5:08 PM in response to Lanny

Lanny, iPhoto worked just fine in 10.8.1, why should I have to pay $15 to upgrade it because I upgraded to 10.8.2?

Reply

Answer 4

adubya Author

Level 1

10 points

Oct 5, 2012 5:09 PM in response to Linc Davis

Linc, Safari is one of the apps that does work. Here's a crash report for Chrome instead.

Process: Google Chrome [3925]

Path: /Applications/Google Chrome.app/Contents/MacOS/Google Chrome

Identifier: com.google.Chrome

Version: 22.0.1229.79 (1229.79)

Code Type: X86 (Native)

Parent Process: launchd [236]

User ID: 501

Date/Time: 2012-10-05 20:08:43.029 -0400

OS Version: Mac OS X 10.8.2 (12C60)

Report Version: 10

Interval Since Last Report: 9377 sec

Crashes Since Last Report: 3391

Per-App Crashes Since Last Report: 7

Anonymous UUID: 59238F41-37A1-8905-7CD6-10CE75C4B089

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000bf72cff0

VM Regions Near 0xbf72cff0:

Submap 00000000ace00000-00000000b0000000 r--/rwx machine-wide submap

--> Stack 00000000bbf2d000-00000000bf72d000 [ 56.0M] ---/rwx SM=NUL

Stack 00000000bf72d000-00000000bff2d000 [ 8192K] rw-/rwx SM=COW

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

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Thread 0 crashed with X86 Thread State (32-bit):

eax: 0xac2915f0 ebx: 0xac291600 ecx: 0xac291600 edx: 0x08461600

edi: 0x08461600 esi: 0x08461600 ebp: 0xbf72d048 esp: 0xbf72cfe0

ss: 0x00000023 efl: 0x00010246 eip: 0x97159b55 cs: 0x0000001b

ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f

cr2: 0xbf72cff0

Logical CPU: 1

Binary Images:

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0x977cf000 - 0x977d8ff9 com.apple.CommonAuth (3.0 - 2.0) <A1A6CC3D-AA88-3519-A305-9B5D76C5D63B> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth

0x977d9000 - 0x977d9fff libkeymgr.dylib (25) <D5E93F7F-9315-3AD6-92C7-941F7B54C490> /usr/lib/system/libkeymgr.dylib

0x977da000 - 0x977e1fff liblaunch.dylib (442.26.2) <310C99F8-0811-314D-9BB9-D0ED6DFA024B> /usr/lib/system/liblaunch.dylib

0x977e2000 - 0x97891ff7 com.apple.CoreText (260.0 - 275.16) <873ADCD9-D361-3753-A220-CDD289196AD8> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText

0x97892000 - 0x97986ff3 com.apple.QuickLookUIFramework (4.0 - 555.4) <D66F61A6-2C4C-359F-A2E3-7D023C33CB5A> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI

0x97987000 - 0x97991fff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <B855E8B4-2EE3-3BFF-8547-98A0F084F9AF> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition

0x97992000 - 0x97994fff libdyld.dylib (210.2.3) <05D6FF2A-F09B-309D-95F7-7AF10259C707> /usr/lib/system/libdyld.dylib

0x97995000 - 0x97a3ffff com.apple.LaunchServices (539.7 - 539.7) <AF33EBD3-BC0B-30B5-B7DA-5CCCF12D7EDD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices

0x97a98000 - 0x97a9cffc libGIF.dylib (845) <714E9F0D-D7A3-3F58-B46E-FCBE0F144B23> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib

0x97a9d000 - 0x97ad0ff5 libssl.0.9.8.dylib (47) <3224FBB3-3074-3022-AD9A-187703680C03> /usr/lib/libssl.0.9.8.dylib

0x97b0e000 - 0x97b5dff6 libTIFF.dylib (845) <989A2EB9-3A49-3157-8E9C-B16E6005BC64> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib

0x97b5e000 - 0x97bd8ff3 com.apple.securityfoundation (6.0 - 55115.4) <8A3DA1FE-1985-3ECB-945A-6B1E853B4BDC> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation

0x97bd9000 - 0x97c1eff7 com.apple.NavigationServices (3.7 - 200) <F6531764-6E43-3AF3-ACDD-8A5551EF016A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices

0x97c1f000 - 0x98061fff com.apple.CoreGraphics (1.600.0 - 324.6) <66556166-F9A7-3EEC-A562-46061C7A79E4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics

0x98062000 - 0x9819dff7 libBLAS.dylib (1073.4) <FF74A147-05E1-37C4-BC10-7DEB57FE5326> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib

0x981a3000 - 0x981fdfff com.apple.Symbolication (1.3 - 93) <A839CFC2-F870-3652-B353-15A55D88F88D> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion

0x981fe000 - 0x98213fff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <DE68CEB5-4959-3652-83B8-D2B00D3B932D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis

0x98214000 - 0x9821dffd com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound

0x98926000 - 0x98928fff com.apple.securityhi (4.0 - 55002) <79E3B880-3AB7-3BF3-9CDF-117A45599545> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI

0x98929000 - 0x9894eff7 com.apple.quartzfilters (1.8.0 - 1.7.0) <F6A88D89-AB4A-3217-9D65-C2C259B5F09B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters

0x9894f000 - 0x9897cffe libsystem_m.dylib (3022.6) <9975D9C3-3B71-38E3-AA21-C5C5F9D9C431> /usr/lib/system/libsystem_m.dylib

0x9897d000 - 0x9899aff7 libresolv.9.dylib (51) <B9742A2A-DF15-3F6E-8FCE-778A58214B3A> /usr/lib/libresolv.9.dylib

0x9899b000 - 0x989bffff libJPEG.dylib (845) <547FA9A5-0BBB-3E39-BACA-F3E2DAE57DB0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib

0x98a0c000 - 0x98a58fff libcorecrypto.dylib (106.2) <20EBADBA-D6D6-36F0-AE80-168E9AF13DB6> /usr/lib/system/libcorecrypto.dylib

0x98a59000 - 0x98a77ff3 com.apple.openscripting (1.3.6 - 148.2) <55738D66-CC15-3F43-9265-00C3322D39C4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting

0x98a78000 - 0x98a86ff3 libsystem_network.dylib (77.10) <7FBF5A15-97BA-3721-943E-E77F0C40DBE1> /usr/lib/system/libsystem_network.dylib

0x98a87000 - 0x98c10ff7 com.apple.vImage (6.0 - 6.0) <1D1F67FE-4F75-3689-BEF6-4A46C8039E70> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage

0x98c1f000 - 0x98c2bff7 com.apple.NetAuth (4.0 - 4.0) <4983C4B8-9D95-3C4D-897E-07743326487E> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth

0x98c2c000 - 0x98c75ff7 com.apple.framework.CoreWLAN (3.0.1 - 301.11) <ABA6A926-34C2-3C09-AD9F-A87A8A35536A> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN

0x98c76000 - 0x98ea6fff com.apple.QuartzComposer (5.1 - 284) <4E8682B7-EBAE-3C40-ABDB-8705EC7952BD> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer

0x98ed8000 - 0x98f2fff3 com.apple.HIServices (1.20 - 417) <561A770B-8523-3D09-A763-11F872779A4C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices

0x98f30000 - 0x98f71ff7 libcups.2.dylib (327) <F46F8703-FEAE-3442-87CB-45C8BF98BEE5> /usr/lib/libcups.2.dylib

0x99085000 - 0x99087ffb libRadiance.dylib (845) <3F87840F-217D-3074-A29D-919BAAED2F4A> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib

0x99088000 - 0x99092fff libsystem_notify.dylib (98.5) <7EEE9475-18F8-3099-B0ED-23A3E528ABE0> /usr/lib/system/libsystem_notify.dylib

0x99093000 - 0x9930fff7 com.apple.QuickTime (7.7.1 - 2599.13) <FE609160-E1EF-341D-9B6A-205D3E03A4D2> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime

0x99350000 - 0x99351fff liblangid.dylib (116) <E13CC8C5-5034-320A-A210-41A2BDE4F846> /usr/lib/liblangid.dylib

0x99429000 - 0x99521ff9 libsqlite3.dylib (138.1) <AD7C5914-35F0-37A3-9238-A29D2E26C755> /usr/lib/libsqlite3.dylib

0x99522000 - 0x99534fff libbsm.0.dylib (32) <DADD385E-FE53-3458-94FB-E316A6345108> /usr/lib/libbsm.0.dylib

0x99535000 - 0x99599fff com.apple.datadetectorscore (4.0 - 269.1) <3EFFB8D8-CD46-3BB2-9B9F-2F757B9EC998> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore

0x9959a000 - 0x995a7fff libGL.dylib (8.6.1) <C7A3917A-C444-33CC-8599-BB9CD8C12BC4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib

0x995eb000 - 0x995ebfff com.apple.Carbon (154 - 155) <C0A26E7B-28F1-3C7E-879E-A3CF3ED5111C> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon

0x995ec000 - 0x99645fff com.apple.AE (645.3 - 645.3) <6745659F-006D-3F25-94D6-DF944E9A01FD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE

0x99646000 - 0x99649ff7 libcompiler_rt.dylib (30) <CE5DBDB4-0124-3E2B-9105-989DF98DD108> /usr/lib/system/libcompiler_rt.dylib

0x9964a000 - 0x996c6ff3 com.apple.Metadata (10.7.0 - 707.3) <6B6A6216-23D0-34CE-8099-BEE9BA42501E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata

0x9970a000 - 0x997a4fff com.apple.CoreSymbolication (3.0 - 87) <1A13CC83-4635-3AC6-9A86-E8DCE99562B5> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication

0x997a5000 - 0x997c2fff libCRFSuite.dylib (33) <C9D72D0C-871A-39A2-8AFB-682D11AE7D0D> /usr/lib/libCRFSuite.dylib

0x997ed000 - 0x997f0ffd libCoreVMClient.dylib (24.4) <C54E8FD0-61EC-3DC8-8631-54288AC66AC8> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib

0x997f1000 - 0x997f1fff com.apple.quartzframework (1.5 - 1.5) <9018BE5B-4070-320E-8091-6584CC17F798> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz

0x997f2000 - 0x9981bfff libxslt.1.dylib (11.3) <0DE17DAA-66FF-3195-AADB-347BEB5E2EFA> /usr/lib/libxslt.1.dylib

0x9981c000 - 0x99861ff5 com.apple.opencl (2.1.20 - 2.1.20) <41C4AE6E-67B6-33E2-A9B6-BF6F01580B16> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL

0x99862000 - 0x99863fff libremovefile.dylib (23.1) <98622D14-DAAB-3AD8-A5D9-C322BF572A98> /usr/lib/system/libremovefile.dylib

0x99868000 - 0x99869fff libDiagnosticMessagesClient.dylib (8) <39B3D25A-148A-3936-B800-0D393A00E64F> /usr/lib/libDiagnosticMessagesClient.dylib

0x99872000 - 0x99887fff com.apple.ImageCapture (8.0 - 8.0) <B8BD421F-D5A9-3FB4-8E89-AD5CFC0D4030> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture

0x99888000 - 0x9988bff7 com.apple.TCC (1.0 - 1) <437D76CD-6437-3B55-BE2C-A53508858256> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC

0x9988c000 - 0x9989afff com.apple.opengl (1.8.6 - 1.8.6) <1AD1AE7B-B57B-35B5-B571-32A34F0DA737> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

0x9989b000 - 0x998ddffb com.apple.RemoteViewServices (2.0 - 80.5) <60E04F2F-AFD8-3B1F-BF07-8A3A7EABB8E9> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices

0x998de000 - 0x99bfbff3 com.apple.Foundation (6.8 - 945.11) <03B242AC-519C-3683-AA52-E73536B3D55F> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

0x99c2d000 - 0x99e85ff1 com.apple.JavaScriptCore (8536 - 8536.26.7) <75629E05-65FE-3699-8CDC-80C95015CF42> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore

0x99e8a000 - 0x9a0a1fff com.apple.CoreData (106.1 - 407.7) <17FD06D6-AD7C-345A-8FA4-1F0FBFF4DAE1> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData

0x9a33d000 - 0x9a3acffb com.apple.Heimdal (3.0 - 2.0) <1ABF438B-30E6-3165-968C-E2EA1A9DF1FD> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal

0x9a3b8000 - 0x9a44affb libvMisc.dylib (380.6) <6DA3A03F-20BE-300D-A664-B50A7B4E4B1A> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib

0x9a44b000 - 0x9a465ffc libsystem_kernel.dylib (2050.18.24) <C17D49D0-7961-3B67-B443-C788C6E5AA76> /usr/lib/system/libsystem_kernel.dylib

0x9a466000 - 0x9a4dbff7 com.apple.ApplicationServices.ATS (332 - 341.1) <95206704-F9C9-33C4-AF25-FE9890E160B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS

0x9a4dc000 - 0x9a634ffb com.apple.audio.toolbox.AudioToolbox (1.8 - 1.8) <9205DFC2-8DAE-354E-AD87-46E229B5F2F1> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox

0x9a637000 - 0x9a69dffc com.apple.ISSupport (1.9.8 - 56) <D2AC4E10-0B3C-3194-AEB7-1E9964CBC0D0> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport

External Modification Summary:

Calls made by other processes targeting this process:

task_for_pid: 1

thread_create: 0

thread_set_state: 0

Calls made by this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 1097

thread_create: 0

thread_set_state: 0

VM Region Summary:

ReadOnly portion of Libraries: Total=211.0M resident=52.1M(25%) swapped_out_or_unallocated=158.9M(75%)

Writable regions: Total=17.8M written=400K(2%) resident=8652K(48%) swapped_out=0K(0%) unallocated=9528K(52%)

REGION TYPE VIRTUAL

=========== =======

MALLOC 9316K

MALLOC guard page 16K

Memory tag=35 3952K

Stack 64.0M

VM_ALLOCATE 848K

__DATA 8776K

__DATA/__OBJC 316K

__IMAGE 528K

__LINKEDIT 31.7M

__OBJC 2868K

__OBJC/__DATA 288K

__PAGEZERO 4K

__TEXT 179.3M

__UNICODE 544K

mapped file 44.3M

shared memory 12K

=========== =======

TOTAL 346.1M

Model: MacBookPro3,1, BootROM MBP31.0070.B07, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.18f5

Graphics: NVIDIA GeForce 8600M GT, GeForce 8600M GT, PCIe, 256 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 667 MHz, 0x7F7F7F7F7F9B0000, 0x000000000000000000000000000000000000

Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 667 MHz, 0x7F7F7F7F7F9B0000, 0x000000000000000000000000000000000000

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x87), Atheros 5416: 4.0.70.23-P2P

Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

PCI Card: pci168c,24, sppci_othernetwork, PCI Slot 5

Serial ATA Device: ST9160823AS, 160.04 GB

Parallel ATA Device: MATSHITADVD-R UJ-85J

USB Device: hub_device, 0x0409 (NEC Corporation), 0x005a, 0xfa400000 / 2

USB Device: External HD, 0x059b (Iomega Corporation), 0x0370, 0xfa410000 / 6

USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfa420000 / 3

USB Device: External, 0x13fd (Initio Corporation), 0x1340, 0xfa423000 / 5

USB Device: External, 0x13fd (Initio Corporation), 0x1340, 0xfa422000 / 4

USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd400000 / 2

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8205, 0x1a100000 / 2

USB Device: Microsoft Natural Keyboard Elite, 0x045e (Microsoft Corporation), 0x000b, 0x1a200000 / 3

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x021a, 0x5d200000 / 3

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x5d100000 / 2

Reply

Answer 5

Linc Davis

Level 10

209,547 points

Oct 5, 2012 6:16 PM in response to adubya

Please read this whole message before doing anything.

This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:

Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.

*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode.

Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.

The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

Test while in safe mode. Same problem(s)?

After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

Reply

Answer 6

adubya Author

Level 1

10 points

Oct 5, 2012 9:37 PM in response to Linc Davis

Just tested in safe mode. All problems went away. Everything started normally. Not sure what that means.

I'm going to shut down and restart normally in the morning and see what happens. It's too late for me to keep working on it after a night out.

Thanks for your help so far.

Reply

Answer 7

Linc Davis

Level 10

209,547 points

Oct 6, 2012 5:10 AM in response to adubya

Please read this whole message before doing anything.

This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.

These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.

Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.

Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands.

Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.

Launch the Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.

Step 1

Copy or drag — do not type — the line below into the Terminal window, then press return:

kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'

Post the lines of output (if any) that appear below what you just entered (the text, please, not a screenshot.) You can omit the final line ending in “$”.

Step 2

Repeat with this line:

sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfix|x)/{print $3}'

This time, you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning.

Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.

Step 3

launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}'

Step 4

ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null

Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.

Step 5

osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null

Remember, steps 1-5 are all drag-and-drop or copy-and-paste, whichever you prefer — no typing, except your password. Also remember to post the output.

You can then quit Terminal.

Reply

Answer 8

adubya Author

Level 1

10 points

Oct 6, 2012 12:44 PM in response to Linc Davis

Ok, sorry for the delay, busy this morning. As I mentioned before, everything worked great in safe mode and then I shut down for the night.

I started up normally this morning and now for some reason unknown to God, everything just works. I have no explanation, I guess somehow running in safe mode did something...

Anyway, I ran those commands anyway. Here is the output. Maybe there's something in here indicative of the problem.

Andys MacBook Pro:~ andy$ kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'

com.Logitech.Control Center.HID

Andys MacBook Pro:~ andy$ sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfi x|x)/{print $3}'

WARNING: Improper use of the sudo command could lead to data loss

or the deletion of important system files. Please double-check your

typing when using sudo. Type "man sudo" for more information.

To proceed, enter your password, or type Ctrl-C to abort.

Password:

com.hidden.daemon

com.google.keystone.daemon

com.edb.launchd.postgresql-9.1

com.edb.launchd.postgresql-9.0

com.adobe.fpsaud

Andys MacBook Pro:~ andy$ launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}'

com.Logitech.Control

com.google.keystone.system.agent

com.brother.LOGINserver

uk.co.markallan.clamxav.freshclam

com.zeobit.MacKeeper.Helper

com.spotify.webhelper

com.divx.agent.postinstall

com.akamai.single-user-client

com.adobe.AAM.Scheduler-1.0

Andys MacBook Pro:~ andy$ ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta} * L*/Fonts 2> /dev/null

/Library/Components:

/Library/Extensions:

/Library/Frameworks:

AEProfiling.framework

AERegistration.framework

Adobe AIR.framework

AudioMixEngine.framework

DivX Toolkit.framework

EWSMac.framework

FxPlug.framework

HPDeviceModel.framework

HPPml.framework

HPServicesInterface.framework

HPSmartPrint.framework

HPSmartX.framework

JavaMonitorSupport.framework

MacFUSE.framework

NyxAudioAnalysis.framework

PluginManager.framework

ProFX.framework

StuffIt.framework

StuffItSupport.framework

TSLicense.framework

iTunesLibrary.framework

/Library/Input Methods:

/Library/InputManagers:

FBPlugin

/Library/Internet Plug-Ins:

.DS_Store

AmazonMP3DownloaderPlugin.plugin

DRM Plugin.bundle

DivXBrowserPlugin.plugin

Flash Player.plugin

Flip4Mac WMV Plugin.plugin

JavaAppletPlugin.plugin

OVSHelper.plugin

OfficeLiveBrowserPlugin.plugin

Quartz Composer.webplugin

QuickTime Plugin.plugin

RealPlayer Plugin.plugin

Silverlight.plugin

VeetleBroadcast-0.9.16

VeetleTVCore-0.9.16

VeetleTVPlayer-0.9.16

Windows Media Plugin

eMusic.plugin

flashplayer.xpt

googletalkbrowserplugin.plugin

huludesktop.webplugin

iPhotoPhotocast.plugin

npgtpo3dautoplugin.plugin

nsIQTScriptablePlugin.xpt

/Library/Keyboard Layouts:

/Library/LaunchAgents:

com.Logitech.Control Center.Daemon.plist

com.adobe.AAM.Updater-1.0.plist

com.brother.LOGINserver.plist

com.google.keystone.agent.plist

/Library/LaunchDaemons:

com.adobe.fpsaud.plist

com.edb.launchd.postgresql-9.0.plist

com.edb.launchd.postgresql-9.1.plist

com.google.keystone.daemon.plist

com.hidden.daemon.plist

/Library/PreferencePanes:

DivX.prefPane

Flash Player.prefPane

Flip4Mac WMV.prefPane

Growl.prefPane

Logitech Control Center.prefPane

MediaLink.prefPane

/Library/PrivilegedHelperTools:

/Library/QuickLook:

GBQLGenerator.qlgenerator

iBooksAuthor.qlgenerator

iWork.qlgenerator

/Library/QuickTime:

AppleIntermediateCodec.component

AppleMPEG2Codec.component

DivX Decoder.component

DivX Encoder.component

Flip4Mac WMV Advanced.component

Flip4Mac WMV Export.component

Flip4Mac WMV Import.component

/Library/ScriptingAdditions:

/Library/Spotlight:

GBSpotlightImporter.mdimporter

Microsoft Office.mdimporter

iBooksAuthor.mdimporter

iMovie.mdimporter

iWeb.mdimporter

iWork.mdimporter

/Library/StartupItems:

HP IO

HP Trap Monitor

MySQLCOM

Parallels

ParallelsTransporter

/etc/mach_init.d:

/etc/mach_init_per_login_session.d:

/etc/mach_init_per_user.d:

Library/Address Book Plug-Ins:

AdiumAddressBookAction_AIM.scpt

AdiumAddressBookAction_ICQ.scpt

AdiumAddressBookAction_Jabber.scpt

AdiumAddressBookAction_MSN.scpt

AdiumAddressBookAction_SMS.scpt

AdiumAddressBookAction_Yahoo.scpt

SkypeABDialer.bundle

SkypeABSMS.bundle

YMsgrCallABPlugin.bundle

YMsgrMsnABPlugin.bundle

YMsgrSmsABPlugin.bundle

YMsgrYimABPlugin.bundle

Library/Fonts:

Brush Script

encodings.dir

fonts.dir

fonts.list

fonts.scale

Library/Internet Plug-Ins:

CitrixOnlineWebDeploymentPlugin.plugin

EvernoteSafariClipperPlugin.webplugin

Move-Media-Player.plugin

doubleTwistWebPlugin.bundle

Library/Keyboard Layouts:

Library/LaunchAgents:

com.adobe.AAM.Updater-1.0.plist

com.akamai.single-user-client.plist

com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.375BCCF4-7422-4616-9F19-1F4 D85F55EC6.plist

com.apple.SafariBookmarksSyncer.plist

com.divx.agent.postinstall.plist

com.spotify.webhelper.plist

com.zeobit.MacKeeper.Helper.plist

uk.co.markallan.clamxav.freshclam.plist

Library/PreferencePanes:

AkamaiNetSession.prefPane

MusicManager.prefPane

MySQL.prefPane

Library/QuickTime:

Andys MacBook Pro:~ andy$ osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null

iTunesHelper, GrowlHelperApp, Quıcĸsıɩⅴεʀ, GrowlMenu, ClamXav, Music Manager, Tunnelblick, HP Scheduler

Reply

Answer 9

Linc Davis

Level 10

209,547 points

Oct 6, 2012 1:02 PM in response to adubya

Even though the issue is resolved, you should remove the "MacKeeper" crapware as follows. First,back up all data.

Note: These instructions apply to the version of the product that I downloaded and tested in early 2012. I can't be sure that they apply to other versions, nor do I intend to repeat the test.

IMPORTANT: "MacKeeper" has what the developer calls an “encryption” feature. In my tests, I didn't try to verify what this feature really does. If you used it to “encrypt” any of your files, “decrypt” them before you uninstall, or (preferably) restore the files from backups made before they were “encrypted.” As the developer is not trustworthy, you should assume that the "decrypted" files are corrupt unless proven otherwise.

In the Finder, select Go ▹ Applications from the menu bar, or press the key combination shift-command-A. The "MacKeeper" application is in the folder that opens. Quit it if it's running, then drag it to the Trash. A dialog will pop up asking why you want to uninstall it. You don't have to provide that information. Enter anything you like in the text box, then click the Uninstall button. All the functional components of the software will be deleted. That's the only useful feature of "MacKeeper:" it deletes itself. Reboot.

Do not try to uninstall by dragging the MacKeeper icon in the Dock or the LaunchPad to the Trash.

Here are some general suggestions. If you want your computer to be usable, don't install crapware, such as “themes,” "haxies," “add-ons,” “toolbars,” “enhancers," “optimizers,” “accelerators,” “extenders,” “cleaners,” “defragmenters,” “firewalls,” "barriers," “guardians,” “defenders,” “protectors,” most “plugins,” commercial "virus scanners,” "disk tools," or "utilities." With very few exceptions, this kind of material is useless, or worse than useless.

The more actively promoted the product, the more likely it is to be garbage. The most extreme example is the “MacKeeper” scam.

The only software you should install is that which directly enables you to do the things you use a computer for — such as creating, communicating, and playing — and does not modify the way other software works. Never install any third-party software unless you know how to uninstall it.

Reply

Answer 10

adubya Author

Level 1

10 points

Oct 6, 2012 1:12 PM in response to Linc Davis

Ah, yeah, I had tried that MacKeeper once, quickly realized it was garbage but I probably didn't uninstall it correctly, most likely just dragged it to the trash. I no longer have that app but I see there were a couple of items left behind in the /Library directory. I have deleted those now too.

Thanks for your help.

Reply

Answer 11

hudson37

Level 1

0 points

Oct 27, 2012 5:23 PM in response to adubya

I have the same problem as abudya. When I try to launch iTunes, it crashes right away. I get a message saying "iTunes quit unexpectantly" I will post the entire message below. I restarted the computer in safe mode, and tried to launch iTunes. It did not open. I restarted the Mac in normal function, and iTunes still didn't work.

Can you help?

My Mac is: Mac OS X 10.6.8

Thanks,

Hudson37

When iTunes crashes, the following message appears:

Process: iTunes [153]

Path: /Applications/iTunes.app/Contents/MacOS/iTunes

Identifier: com.apple.iTunes

Version: 10.7 (10.7)

Build Info: iTunes-10702101~1

Code Type: X86 (Native)

Parent Process: launchd [108]

Date/Time: 2012-10-27 18:51:56.111 -0400

OS Version: Mac OS X 10.6.8 (10K549)

Report Version: 6

Interval Since Last Report: 64476 sec

Crashes Since Last Report: 83

Per-App Interval Since Last Report: 24 sec

Per-App Crashes Since Last Report: 16

Anonymous UUID: 608A7407-38EB-4FF6-B62A-39D54B1900FF

Exception Type: EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Application Specific Information:

abort() called

Thread 0 Crashed: Dispatch queue: com.apple.main-thread

0 libSystem.B.dylib 0x014fcc5a __kill + 10

1 libSystem.B.dylib 0x014fcc4c kill$UNIX2003 + 32

2 libSystem.B.dylib 0x0158f5a5 raise + 26

3 libSystem.B.dylib 0x015a56e4 abort + 93

4 libSystem.B.dylib 0x014a2575 free + 129

5 com.apple.security 0x01e23b11 Security::CssmDbAttributeData::deleteValues(Security::Allocator&) + 51

6 com.apple.security 0x01e23a9c Security::CssmAutoDbRecordAttributeData::clear() + 44

7 com.apple.security 0x01e23a56 Security::CssmAutoDbRecordAttributeData::~CssmAutoDbRecordAttributeData() + 18

8 com.apple.security 0x01e31154 Security::KeychainCore::KeychainImpl::makePrimaryKey(unsigned int, Security::CssmClient::DbUniqueRecord&) + 254

9 com.apple.security 0x01e30f0f Security::KeychainCore::KeychainImpl::item(unsigned int, Security::CssmClient::DbUniqueRecord&) + 87

10 com.apple.security 0x01e26989 Security::KeychainCore::KCCursorImpl::next(Security::KeychainCore::Item&) + 1261

11 com.apple.security 0x01e67fde SecKeychainSearchCopyNext + 96

12 com.apple.iTunes 0x00009b7b 0x1000 + 35707

13 com.apple.iTunes 0x000093fd 0x1000 + 33789

14 com.apple.iTunes 0x00008e9b 0x1000 + 32411

15 com.apple.iTunes 0x00008956 0x1000 + 31062

16 com.apple.iTunes 0x000088f7 0x1000 + 30967

17 com.apple.iTunes 0x00008867 0x1000 + 30823

18 com.apple.Foundation 0x028b3db3 _nsnote_callback + 176

19 com.apple.CoreFoundation 0x03c04763 __CFXNotificationPost + 947

20 com.apple.CoreFoundation 0x03c0416a _CFXNotificationPostNotification + 186

21 com.apple.Foundation 0x028a8c50 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128

22 com.apple.Foundation 0x028b605d -[NSNotificationCenter postNotificationName:object:] + 56

23 com.apple.AppKit 0x03e5c511 -[NSApplication finishLaunching] + 493

24 com.apple.AppKit 0x03e5bf0d -[NSApplication run] + 79

25 com.apple.iTunes 0x00003caf 0x1000 + 11439

26 com.apple.iTunes 0x00003af9 0x1000 + 11001

Thread 1: Dispatch queue: com.apple.libdispatch-manager

0 libSystem.B.dylib 0x014c2382 kevent + 10

1 libSystem.B.dylib 0x014c2a9c _dispatch_mgr_invoke + 215

2 libSystem.B.dylib 0x014c1f59 _dispatch_queue_invoke + 163

3 libSystem.B.dylib 0x014c1cfe _dispatch_worker_thread2 + 240

4 libSystem.B.dylib 0x014c1781 _pthread_wqthread + 390

5 libSystem.B.dylib 0x014c15c6 start_wqthread + 30

Thread 2:

0 libSystem.B.dylib 0x014c1412 __workq_kernreturn + 10

1 libSystem.B.dylib 0x014c19a8 _pthread_wqthread + 941

2 libSystem.B.dylib 0x014c15c6 start_wqthread + 30

Thread 3:

0 com.apple.CoreFP 0x1e1c2d53 fdjkDSAFjklaf2s + 593011

1 com.apple.CoreFP 0x1e09f3d3 WIn9UJ86JKdV4dM + 586419

2 libSystem.B.dylib 0x014ba300 pthread_once + 82

3 com.apple.CoreFP 0x1eb04ca4 YlCJ3lg + 9085780

4 com.apple.CoreFP 0x1e010d2a WIn9UJ86JKdV4dM + 3082

5 com.apple.iTunes 0x00b03bf1 0x1000 + 11545585

6 com.apple.iTunes 0x00b0558c 0x1000 + 11552140

7 com.apple.iTunes 0x00b9be0c 0x1000 + 12168716

8 com.apple.iTunes 0x0000821a 0x1000 + 29210

9 com.apple.iTunes 0x00008124 0x1000 + 28964

10 com.apple.iTunes 0x009233b7 0x1000 + 9577399

11 libSystem.B.dylib 0x014c9259 _pthread_start + 345

12 libSystem.B.dylib 0x014c90de thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):

eax: 0x00000000 ebx: 0x015a5693 ecx: 0xbffff02c edx: 0x014fcc5a

edi: 0x0b6c7000 esi: 0x00000002 ebp: 0xbffff048 esp: 0xbffff02c

ss: 0x0000001f efl: 0x00000286 eip: 0x014fcc5a cs: 0x00000007

ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037

cr2: 0x0158f58b

Binary Images:

0x1000 - 0x1134fc3 com.apple.iTunes 10.7 (10.7) <3F47280A-51B8-A552-AE69-275A28427CF4> /Applications/iTunes.app/Contents/MacOS/iTunes

0x1388000 - 0x140aff3 com.apple.iTunes.iPodUpdater 10.7 (10.7) <A183E0F9-7E18-CCA4-9CA1-F5A52D4078D6> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/iPodUpdater

0x143e000 - 0x1463ff7 com.apple.avfoundationcf 2.0 (60.1) <2D4DFC71-1195-4549-658B-7295F37AAEC3> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundationCF

0x148b000 - 0x1492ff7 com.apple.aps.framework 1.2 (1.2) <16A7DB74-F951-D8DB-35D0-5E5673529AB0> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePushService

0x149b000 - 0x1642ff7 libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib

0x16c4000 - 0x16d2fe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <33C1B260-ED05-945D-FC33-EF56EC791E2E> /usr/lib/libz.1.dylib

0x16d7000 - 0x16deff7 com.apple.agl 3.0.12 (AGL-3.0.12) <61A74CE1-750D-9CAB-B780-306841739EE1> /System/Library/Frameworks/AGL.framework/Versions/A/AGL

0x16e5000 - 0x16e5ff7 com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices

0x16ed000 - 0x182afe7 com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <423BDE4D-5082-B6CA-BB2C-E22A037235A4> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox

0x189a000 - 0x189bff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <93EC71F1-4D4E-F456-8EFE-32E7EFD7A064> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit

0x18a0000 - 0x18a0ff7 com.apple.Carbon 150 (152) <734BDB59-8B13-54FA-0653-AA8623DF9846> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon

0x18a3000 - 0x191dfff com.apple.audio.CoreAudio 3.2.6 (3.2.6) <156A532C-0B60-55B0-EE27-D02B82AA6217> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio

0x194f000 - 0x194fff7 com.apple.CoreServices 44 (44) <51CFA89A-33DB-90ED-26A8-67D461718A4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices

0x1957000 - 0x1994ff7 com.apple.SystemConfiguration 1.10.8 (1.10.2) <50E4D49B-4F61-446F-1C21-1B2BA814713D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration

0x19b1000 - 0x1a0eff7 com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

0x1a2e000 - 0x1a3cff7 com.apple.opengl 1.6.14 (1.6.14) <82622F67-E032-0BF6-A78D-50B346E8D0FD> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

0x1a44000 - 0x1d3efef com.apple.QuickTime 7.6.6 (1790) <A5B2CDA8-47C9-F1AE-ED54-625B0FAB426F> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime

0x1dea000 - 0x2050ff7 com.apple.security 6.1.2 (55002) <A476227B-409D-A457-7D4D-A631A0B4AFDB> /System/Library/Frameworks/Security.framework/Versions/A/Security

0x212d000 - 0x2498ff7 com.apple.QuartzCore 1.6.3 (227.37) <E323A5CC-499E-CA9E-9BC3-537231449CAA> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore

0x2568000 - 0x256dff7 com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod

0x2573000 - 0x2650fe3 com.apple.DiscRecording 5.0.9 (5090.4.2) <92C85A16-5C80-9F35-13BE-2B312956AA9A> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording

0x26a1000 - 0x26a1ff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <3891A689-4F38-FACD-38B2-4BF937DE30CF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate

0x26a4000 - 0x27e7fef com.apple.QTKit 7.7 (1790) <95F7C69A-1D24-A96A-E95D-1DF8CCD03FB3> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit

0x289e000 - 0x2b0ffef com.apple.Foundation 6.6.8 (751.63) <69B3441C-B196-F2AD-07F8-D8DD24E4CD8C> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

0x2c1d000 - 0x2c1dff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa

0x2c20000 - 0x2d48fe7 com.apple.WebKit 6534.57 (6534.57.2) <4CB86278-4657-3503-8042-074628222DF3> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit

0x2df5000 - 0x2dfeff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration

0x2e08000 - 0x30b6fe7 com.apple.JavaScriptCore 6534.57 (6534.57.3) <5B18B308-DBB2-7133-DE56-494C2FA1848B> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore

0x3122000 - 0x32a4fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <D5980817-6D19-9636-51C3-E82BAE26776B> /usr/lib/libicucore.A.dylib

0x3306000 - 0x3306ff7 com.apple.quartzframework 1.5 (1.5) <CEB78F00-C5B2-3B3F-BF70-DD6D578719C0> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz

0x3309000 - 0x34ebfff com.apple.imageKit 2.0.3 (1.0) <6E557757-26F7-7941-8AE7-046EC1871F50> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.framework/Versions/A/ImageKit

0x35bd000 - 0x3899fe7 +libgnsdk_dsp.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <E468D2B0-295A-D520-C02A-5383413B5DDE> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib

0x38bb000 - 0x38eefe7 +libgnsdk_musicid.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <F6487E48-3B93-7C89-7734-85600749661D> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib

0x38fb000 - 0x39c5fe7 +libgnsdk_sdkmanager.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <70001144-C144-B6D7-3CA9-836ACD97CE9F> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib

0x39dc000 - 0x3a1efe7 +libgnsdk_submit.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <AB1597CE-FBAC-6C05-330E-879EDD036C94> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib

0x3a23000 - 0x3a8dfe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib

0x3ae8000 - 0x3b95fe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <9F8413A6-736D-37D9-8EB3-7986D4699957> /usr/lib/libobjc.A.dylib

0x3ba9000 - 0x3d24fe7 com.apple.CoreFoundation 6.6.6 (550.44) <F88C95CD-1264-782D-A1F5-204739847E93> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

0x3e1c000 - 0x3e3bff7 com.apple.CoreVideo 1.6.2 (45.6) <EB53CAA4-5EE2-C356-A954-5775F7DDD493> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo

0x3e52000 - 0x4735ff7 com.apple.AppKit 6.6.8 (1038.36) <A353465E-CFC9-CB75-949D-786F6F7732F6> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

0x4bd1000 - 0x4cfffe7 com.apple.CoreData 102.1 (251) <87FE6861-F2D6-773D-ED45-345272E56463> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData

0x4d63000 - 0x4e3dfff com.apple.DesktopServices 1.5.11 (1.5.11) <800F2040-9211-81A7-B438-7712BF51DEE3> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv

0x4e88000 - 0x51acfef com.apple.HIToolbox 1.6.5 (???) <21164164-41CE-61DE-C567-32E89755CB34> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox

0x52ec000 - 0x52f6ffb com.apple.speech.recognition.framework 3.11.1 (3.11.1) <7486003F-8FDB-BD6C-CB34-DE45315BD82C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition

0x52ff000 - 0x5345ff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib

0x5352000 - 0x5452fe7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <BE7FCD73-03B5-25A4-FCA4-D4980F1488D6> /usr/lib/libxml2.2.dylib

0x5476000 - 0x54baff3 com.apple.coreui 2 (114) <2234855E-3BED-717F-0BFA-D1A289ECDBDA> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI

0x54d9000 - 0x54d9ff7 liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib

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0x20000000 - 0x20098fe7 edu.mit.Kerberos 6.5.11 (6.5.11) <F36DB665-A88B-7F5B-6244-6A2E7FFFF668> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos

0x64b00000 - 0x64b07ff3 com.apple.print.framework.Print 6.1 (237.1) <F5AAE53D-5530-9004-A9E3-2C1690C5328E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print

0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <749D24EE-54BD-D74B-D305-C13F5E6C95D8> /usr/lib/dyld

0xfa100000 - 0xfa192fe7 com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore

0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib

Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 8 GB, SMC 1.47f2

Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB

Memory Module: global_name

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)

Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 0 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: TOSHIBA MK2555GSXF, 232.89 GB

Serial ATA Device: HL-DT-ST DVDRW GS23N, 375.5 MB

USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000 / 2

USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000 / 2

USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000 / 3

USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2

USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2

USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000 / 5

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Answer 12

AOadmin

Level 1

50 points

Nov 26, 2012 1:16 PM in response to adubya

im having MS Office 2011 crash on workstations with OS 10.8.2

- im going to need to roll back to 10.7.5 until either Apple or MS releases a patch to resolve this

Office apps, Power Point Outlook Word, wont crash untill the workstation has gone to sleep and then woken backup again. so if the enduser goes to a meeting and then wakes ther computer backup - office apps crash

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