12 Replies Latest reply: Dec 14, 2013 9:48 AM by vivian86
SoCalGreenMan Level 1 (0 points)

Please help, how do I downgrade my iCloud account for the costly 25gb plan to the free 5gb plan now, this year?

Please, before the next glitch.


Mac mini, OS X Mountain Lion (10.8.2)
  • Kayob Level 1 (0 points)

    Mate, I've spent ages looking for something easy or something obvious in the iClouds web interface but, as you noticed, nothing is where it supposed to be.

     

    No worries! :-

     

    Gladly I've found this (official) manager for the iCloud Account and guess what. it does have the option to downgrade the storage to Free 5Gb or to upgrade your storage limit.

     

    Enjoy your time!http://support.apple.com/kb/DL1455

     

    But if you'r using Mac you already have it on your computer. Check this out: http://www.apple.com/icloud/setup/mac.html

  • SoCalGreenMan Level 1 (0 points)

    Oops I have all Macs (iPads, iPods, iPhone, iMac, Mac Mini.

    I am not able to click through on the iCloud manager built in to all of e above. VERY frustrating. I have never used 25 gb on the cloud and never will.

    How do I downgrade the 25 gb I will NEVER USE?

    The iCloud manger will not allow me to click through when I select the downgrade.

    HELP!!

  • funtmaster Level 1 (5 points)

    I had the same problem. I had to choose a paid plan first, complete the billing and then choose the free storage. It looks as if I am now on the free 5Gb plan when this plan ends....

  • Roger Wilmut1 Level 9 (75,104 points)

    You didn't need to do anything. People on the free extended storage as a result of migrating from MobileMe will continue to have it until 30 September 2013 at which point the account will downgrade to 5GB. If you want to retain the extra storage you need to cancel the downgrade: you will then be charged on 1 October 2013.

  • SoCalGreenMan Level 1 (0 points)

    "You didn't need to do anything. People on the free extended storage as a result of migrating from MobileMe will continue to have it until 30 September 2013 at which point the account will downgrade to 5GB...."

     

    I understand that is what is supposed to happen. We were also supposed tho be downgraded THIS Oct. first as well. All I am asking is how do I downgrade NOW. BEFORE the next 'glitch' charges me the $40.00 that I am not permitted to downgrade out of NOW.

  • Roger Wilmut1 Level 9 (75,104 points)

    You will not be charged anything without your agreement. The free extension will run until September 30 2013 and at that point the account will automatically be downgraded to 5GB unless you take specific steps to continue and pay for the extra storage.

  • SoCalGreenMan Level 1 (0 points)

    The free extension will run until September 30 2013 and at that point the account will automatically be downgraded"

     

    Ok I will post this one last time;

    Why can't I downgrade NOW? I will NEVER use the unwanted 20 gb. I do NOT want it. The downgrade was supposed to happen THIS October first, NOW it's NEXT October first. The 2050 glitch happened in the interim. What will the next glitch be? Will we all be charged the bleeping $40.00 and then have to somehow prove that we didn't want the 20 gb that we are forced to have in our accounts now?

    I DON'T want it.

    I DON'T need it.

    I WON'T use it.

    Why CAN'T I opt out NOW?

    Now NOT a year from now, or when some other glitch puts us all in another box we have to wait for a big corporation to let us out of.

    I want my .mac email I DON'T WANT THE $40.00 extra 20 gb.

    How do I opt out NOW, this year?

  • Kayob Level 1 (0 points)

    Wake up in the morning, sit in front of a PC and downgrade using the iCloud Manager for windows.

     

    Then you can go back to your Beautiful Little World of Apple.

     

    either way you can use iCloud manager already installed in one/all of those devices that you mention you've harvested from the Apple tree.

  • tomsjoberg Level 1 (0 points)

    Same thing happened to me and Apple charged me the money? Did you find an answer? I also filed a complaint with my bank as Apple has made this too difficult to manage.

  • donaldfromoak hill Level 1 (10 points)

    I just let it go and got the 5 GB free plan eventually and never paid a cent. I feel the entire iCloud situation is too complicated and it would be nice if Apple would rethink the entire user interface with the iCloud.  Probably won't happen.

  • Roger Wilmut1 Level 9 (75,104 points)

    donaldfromoak hill wrote:

     

    I just let it go and got the 5 GB free plan eventually and never paid a cent.

    Exactly. That's what I told people would happen but if people won't listen to what they're told what can you do? But you have a point about the documentation - it is all there but it's not as clearly laid out as it might be. This is true of a lot of Apple's documentation - the information is there and is almost always perfectly accurate, but it's not always obvious how to find it.

  • vivian86 Level 1 (0 points)

    finally found it :

     

    on iphone :

     

    settings > icloud > storage and backup > manage storage > change storage plan

     

      - or buy more storage.........