Currently Being ModeratedOct 5, 2012 8:52 PM (in response to sparkw)
Like any warranty on any product, damage is not covered.
I suggest ignoring it.
You can buy a replacement for $229
Currently Being ModeratedOct 5, 2012 8:59 PM (in response to roaminggnome)
I just don't know why the glass is scratched but the alluminum part isn't. I Thought the glass is tougher than the alluminum.