5 Replies Latest reply: Nov 24, 2014 10:46 AM by justinpe@mac
CheleChavarri Level 1 Level 1 (0 points)

Hi

 

I been having this problem with the mail notifications not syncing between the Mail.app on my MacBook Pro and iPhone. Let me explain:

When I get a new email, I hear the sound and see the red notification icon appear on both the MacBook and the iphone. When it comes to checking the new email, here are the two possible scenarios:

 

a) If I check the new email on my phone, the red notification icon disappears from BOTH the iphone and the MacBook.

b) If I check the new email on my MacBook, the red notification disappears from the MacBook but DOESN'T disappears from the iPhone (that is until I open the app). This happens with both cases, when the app is "running" in the background or when it is complety closed.

 

I don't know if I am crazy but I am pretty sure that both of the notifications used to disappear before, no matter where I checked the mail.

 

I tried deleting and creating the email again on my phone, and it didn't work.

 

Here some info that could help find a solution:

- I'm using icloud email (@me.com)

 

MacBook

-Mountain Lion

 

iPhone:

- iOS 6 (this problem started before the upgrade)

- Push is on.

- Fetch (that suppodselly would be used only if push is off) is set to Manually.

- On the "Advanced" sub-menu inside the Mail settings, Push is also selected.

 

Hopefully this can actually be fix and I can prove myself that I was not crazy!!

 

Thanks in advance for the help!!


iPhone 4, iOS 6
  • Summer Storm Pictures Level 1 Level 1 (0 points)

    Just to bump this, I'm having the same problem and have been for some time. Not sure why but what use is sync when it doesn't work. So much of the "features" Apple debuts in the last few years are no better than beta and should stay there until they just plain work. In the old days, Apple gear just plain worked--out of the box. Things sure have changed. Gadgets and features are shoved out the door far from finished.

  • Mambetov Level 1 Level 1 (10 points)

    Same problem here. Any solution ?

  • lizdance40 Level 4 Level 4 (2,370 points)

    Notification badges (red circle), stay on your mobile device until you open an app.   You can check the settings for background app refresh, which will periodically change to match your server.

    Settings

    general

    background app refresh

  • Mambetov Level 1 Level 1 (10 points)

    I don't really mind the badge not immediately syncing. What's very annoying is that deleting an iCloud email on my Macbook doesn't delete the notification for that same email on the iPhone. Aren't they supposed to sync notifications between iOS and OSX ?

  • justinpe@mac Level 1 Level 1 (5 points)

    Anyone find a fix for this problem? I've been waiting for this since notification syncing was announced a couple years ago with iOS 6. I use iCloud for my email and find it very frustrating that when I read an email on my Mac or on iCoud.com that it doesn't automatically dismiss the notifications for those emails on my iOS devices until I open the mail app on each iOS device. Notification syncing works great with other apps. With iMessages, for example, when I read a message on my Mac running Yosemite, the notifications disappear on my iOS devices without opening the messages app (badge app icon, home screen notifications and notification center). Why can't they figure this out with email? I remember at my old job, I had an exchange account that properly synced mail notifications between devices, but it has never worked with my iCloud email. I wonder if I am just missing a particular setting or if Apple just blew it here. Any info would be greatly appreciated.