Cannot convert HD videos to ipod format!!

This article says: All HD purchases from the iTunes Store also include an iPod/iPhone-compatible Standard Definition version to accompany the HD version-but the option to convert is greyed out.


Very frustrating !

iPod touch

Posted on Oct 6, 2012 3:44 AM

Reply
3 replies

Oct 7, 2012 9:11 AM in response to mattnrae

Ok - I think I have solved this.... it seems that this is a problem that many people have been frustrated by for a few years... surprising when you think that iTunes and iPods are Apple products.


I can't find the page now where I found this tip, but this is what worked for me:


Log into your account in iTunes


Go to Purchased


Choose TV Shows


In the bottom right hand corner of the window there should be a check box "Download HD when available"


Uncheck this box, then download your shows again


Then they should - hopefully - be able to be dragged onto your iPod

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Cannot convert HD videos to ipod format!!

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