Itunes won't recognize Ipod Classic after update

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Level 1

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Itunes won't recognize Ipod Classic after update

I updated my Itunes to the most recent version, then when I plugged my Ipod Classic 120gb in, Itunes would not recognize it and erased everything off of it. When I try to sync it the ipod freezes as well as Itunes and I have to unplug it and restart my computer to get Itunes working again. Does anyone know how to fix this? I know that certain Ipod Touches won't work on updated Itunes, is this the same with the Ipod Classic? I am using a PC not a Mac.

Any help is appreciated, I'm not very techy so layman terms are appreciated.

iPod classic

Posted on Oct 6, 2012 7:42 AM

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Answer 1

planb77

Level 7

32,434 points

Oct 9, 2012 8:34 AM in response to kitkat0403

Does this happen no matter what USB port you plug the iPod into? Have you tried using a different USB sync cable to see if that makes any difference?

Sounds like there may be issues with your iPod's hard drive. Perhaps it would be worth it to run a disk diagnostic on the iPod's HD to make sure it is still in a healthy condition. See this older post from another forum member turingtest2 on how to perform this test and what the resulting numbers indicate.

https://discussions.apple.com/thread/3784647?start=0&tstart=0

B-rock

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