Why does Itunes want me to restore my ipod touch

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Level 1

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Why does Itunes want me to restore my ipod touch

Today my iPod asked me to update from ios 5 to ios 6. I decied that I had time so I agreed. While My iPod was updating I plugged it into my dock to charge. When it was charged the update was complete so I turned it on. It came up with a picture notice saying plug into iTunes

like above. So I plugged it into iTunes and it said that I had to 'RESTORE MY IPOD'. But I have a few paid for apps and important photo's on my iPod and I don't want to have to pay for them again/lose them. Please help me as my iPod is very important and I don't want to have everything restored to factory settings.

iPod touch, iOS 6, 8gb

Posted on Oct 6, 2012 10:03 AM

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Answer 1

lllaass

Level 10

210,513 points

Oct 6, 2012 10:07 AM in response to Martion

Something happened during the update. Connect the iPod to your computer and restore via iTunes. If necessary try;

Try:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.

- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

You can redownload iTunes purchases by:

Downloading past purchases from the App Store, iBookstore, and iTunes Store

Restoring from backup should restore the photos from the backup.

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