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Can I deauthorize an old computer "remotely"?

890 Views 4 Replies Latest reply: Apr 11, 2006 12:09 PM by Brian Cook4 RSS
Foot Calculating status...
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Apr 11, 2006 10:07 AM
My wife apparently forgot to deauthorize her old work laptop and turned it into her IS DEPT, who wiped it clean. Is there any way to get that computer deauthorized at this point? In poking around the Apple forums, I thought this link might have helped:

it basically says to deauthorize all computers and reauthorize them, but I only have 4 machines authorized right now and don't see the "deauthorize all" option on my account. Do I have to wait until after I have 5 machines to see that option? Any other ideas I can try? Any help is appreciated!
Windows XP
  • soapynebula Calculating status...
    Currently Being Moderated
    Apr 11, 2006 10:52 AM (in response to Foot)
    i think you need to be on the computer to deauthorise... this can be a problem if you're no longer online with one or more, or if it is broken or has been binned. I certainly don't recommend using up all 5 unless you have to, instead i'd remove the protection altogether by burning the songs to an mp3 cd or DVD then reimporting as mp3...
    Windows XP Pro
  • Chris CA Level 9 Level 9 (73,450 points)
    Currently Being Moderated
    Apr 11, 2006 11:16 AM (in response to Foot)
    Any reason you need to deauthorize it at this point?

    Not sure if you have to have 5 diiferent computers authorized to be able to select it.
    iMac G5 (Rev B) - 1 GB RAM, Mac OS X (10.4.6), Silver Mini, Blue Mini
  • Brian Cook4 Level 4 Level 4 (1,820 points)
    Currently Being Moderated
    Apr 11, 2006 12:09 PM (in response to Chris CA)
    I think there is also a limit of only being able to do that like one time each year.
    Dell, Other OS


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