3 Replies Latest reply: Jun 19, 2014 5:44 PM by doctorgus
Oliver O Level 1 Level 1

Hey, just picked up my new iPhone 5 one week ago, and now it wont charge at



i had it run out of battery, then plugged it in, it charged to 15% then i took the charger out, used the phone untill it had 2% left, i plugged the charger in agian, and then nothing happend.
i tried to do a reset on it when it was on, nothing happend, so i turned the phone off, and then wanted to turn it back on, but i needed power, but the charger was in, so i just put the phone down with the charger in, and left it for about 30 mins, and still nothing, it comes with the logo that says "there is no power, please plug it in



i have unplugged it and turned the charger, used two different computeres to charge the phone and still the same logo, i have used the wall charger, and from different sockets, still same logo



i have also tired to let it be for ahole night, without any power to it, next morning, still same logo



i have done "resets" "hard resets" and still same logo



i have also tired with having iTunes open and all of that, still same logo


if you don't know wich logo i mean heres a pic of it







iPhone 5, iOS 6
  • brooks Harris Level 1 Level 1

    Exact same problem. Just spent over an hour with Verizon, then Apple, then Verizon. NO help. Was told to send in the phone for review!  This is not at all what I expect from Apple. They wouldn't even send me a new cord!!  I am so frustrated. Have already ordered a used 4s as backup till I can decide whether to keep this turd or sell it. UNBELIEVABLE!

  • luca boffa Level 1 Level 1

    same with me


    i have iphone 5 and i ran out of charge so i plugged my charger in and it would charge for 5 seconds then stop charging so i have to keep moving the charger around so it would charge so stupid, as soon as i get IOS7

  • doctorgus Level 1 Level 1

    I had this same exact problem. I have been cursing the thing for a month. I finally came to this discussion blog, read a posting that suggested reaming out the charging hole. I do not have canned air, so I blew on it, then started on it with a toothpick. You would not believe the amount of junk I took out of there! I stayed at it for 5 minutes or more, blowing and scraping. Sure enough, plugged it in, and it is charging right now strong and steady. As someone said, sometimes the simplest solution is the best. Is that Occam's Razor?