HT203175: If iTunes for Windows XP won't open, stops responding, or unexpectedly quits

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wendy47

Q: Hi when downloading music from the itunes store only half the song was downloaded. what cvan I do to fix this?

HI

 

When downloading music from the itunes store only half the song was donwloaded. How do i go about fixing this?

Posted on Oct 6, 2012 2:20 PM

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Q: Hi when downloading music from the itunes store only half the song was downloaded. what cvan I do to fix this?

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  • by b noir,

    b noir b noir Oct 6, 2012 2:30 PM in response to wendy47
    Level 9 (72,129 points)
    Oct 6, 2012 2:30 PM in response to wendy47

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:

     

    Downloading past purchases from the App Store, iBookstore, and iTunes Store

     

    Otherwise, I'd report the problem to the iTunes Store.

     

    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".

     

    Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.