all graphics related programs crash at lunch

Question

Level 1

8 points

all graphics related programs crash at lunch

Hey folks

I've been skimming multple threads on this same issue all day with no cure yet.

I have a 27" mid 2010 3.2 ghz imac. I bought new memory and thought 'Cool' I'll buy mountain lion and update and have a nice new system to work on. (as of right now, new memory is in the packaging and I'm back to original memory, to make things less complicated)

I installed the ram, and couldn't get the computer to boot. Grey screen with apple, but no progress wheel. So I switched the ram around in many different slots thinking juggling might help. Now I can get to my login screen but only the wallpaper shows. I have to guess where the password entry is, and type the password, then I can log in. Strange right? It get's even weirder...

So I open up Final Cut Pro X and Adobe Bridge to keep working on my current projects. (I left off this morning before the update)

Now they all crash. Here's a list of programs I've tried:

Adobe Bridge,

FCPX,

Dvd Player,

Quicktime,

Photobooth.

I've deleted plists, ran Onyx, disk utility, etc. Nothing helps remedy this. Now I try to redownload Mountain Lion and it almost finishes and crashes. So it won't let me do that, no matter how many times I restart, sign out of apple ID. Sorry if I'm leaving anything out, I've been at it for 7 hours now, and my brain has started to fizzle out.

I'm running 10.8.2 and it says I have an update. So it asks me to restart so I can install the supplimental 10.8.2 update, but after restart I get to the invisible login screen, and nothing prompts the installation. So I locate the manual download file via apple support site. I download it, and when the Diskimage opens in finder, finder crashes and relaunches. Is this a cruel joke? Also I can't run Apple hardware test. Even if I try the internet boot option apple-D (I forget which key exactly) Both boot key combo's tell me that its not supported with this model!

I never got any install discs because this Imac was a "Coop" as they call it in the apple store. My last iMac had classic display problems with screen burning, dark lines, patches, and uneven lighting so they finally replaced my computer... but gave me an Imac without a box, cables, keyboard, discs... NOTHING! This was over a year ago but after an ongoing battle to have them replace this one for having the same issues with the display I decided I'll put up with a faulty garbage display and just use my external monitor. Now I'm having this issue. So how can I even run AHT when I don't have the original discs?

I'm guessing it wasn't a good idea for apple to stop making install discs... now we have a fresh OS that resembles an iphone and has a laundry list of problems. I just can't wait to setup my genius appointment and hear "Oh wow... we haven't heard this problem yet' even though there are hundreds of threads that explain my exact issues. What gives?

Any help would be greatly appreciated. I'm sorry if I come off like a hot head, I'm just frustrated and the real thorn in my side, is that I'm used to working on computers as part of my career so I'm not just some facebook/twitter user complaining about hiccups here. These are real issues and quality control has gone down the bucket.

Again sorry if I left out any important info. I'll keep refreshing this page in hopes to hear some ideas.

Posted on Oct 6, 2012 3:15 PM

Reply

Answer 1

gonan111 Author

Level 1

8 points

Oct 6, 2012 3:56 PM in response to gonan111

Some more news. I made a bootable usb drive with ML OSX. When I double click that to reinstall... that crashes too. What is going on!? It's like the twilight zone.

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Answer 2

TildeBee

Level 7

31,917 points

Oct 6, 2012 4:34 PM in response to gonan111

gonan --

That sounds terrible! I'm surprised you can still write coherently.

(And no, you don't sound like a hot head at all . . . )

When you say crash, do you get crash reports, or are they more like Kernel Panics, with the grey screen and different languages?

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Answer 3

gonan111 Author

Level 1

8 points

Oct 6, 2012 4:40 PM in response to gonan111

I also meant to edit what I wrote. The word coop is wrong they called it a "CRU" or Crew

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Answer 4

gonan111 Author

Level 1

8 points

Oct 6, 2012 4:46 PM in response to TildeBee

Whoops sorry Bee, I shouldve been more specific. No kernal panics at all actually. I just get the classic "Do you want to report this crash to apple" and of course we all know where those reports end up. Same place as missing socks...

I tried to list everything I could. So I made my ipod a bootable install drive. When I boot from it to install everything, it just forgets what it was doing and goes back to the normal login screen. (Which like I said before is invisible.)

I downloaded the install image from the app store on a different computer. (Yep 40 minutes on top of it all) and dragged that to my problematic imac. That app crashes on launch too! I just hope when I get brave enough to go to the apple store that they have this same annoying problem. What angers me about going there is I'm always talked down to as if I know nothing. "Never heard of this problem" "Oh I have a friend like you that knows it all..." Yes I've had geniues tell me this. I may actually ask if I can film this whole thing. I'm going to call the senior level man I talked to earlier this year about the faulty monitor and he once again will agree with everything I said, go over the pics I send him, and give me the same answer "Only the store has the authority to replace your computer, I can't do much." Classic apple run around.

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Answer 5

gonan111 Author

Level 1

8 points

Oct 6, 2012 5:48 PM in response to gonan111

UPDATE

The reinstallation worked. Login screen actually appears now. Bridge and the other image programs open up once again. Why installing a fresh OS did this... I have no idea. Any other hiccups will be added to this thread.

To be honest... reinstalling an OS should be the last answer. This should be explained as "I have no idea what else to do... I guess I'll reinstall" Hence why Windows Tech guys always use that answer... they don't know! So we'll never know what made those glitches until it happens again... which it will hence the other hundred threads on this.

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Answer 6

gonan111 Author

Level 1

8 points

Oct 6, 2012 6:20 PM in response to gonan111

Ok I knew I shouldn't have jumped for joy just yet.

I opened itunes, bridge, and final cut pro... BAM! Kernal Panic. I guess they redesigned the logo. It's light grey now. What gives?

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Answer 7

babowa

Level 9

78,103 points

Oct 6, 2012 6:47 PM in response to gonan111

Can you give some info re. your RAM please - how much do you have installed? If it's the OEM, it'd be 4 GB total?

And what brand did you try to install? Did you buy from OWC (macsales.com) or Crucial (the two most recommended here since Macs are known to be finicky about thei RAM)?

My first reaction is: you need more RAM with the apps you mentioned. For video rendering 8 GB is better, 12 or 16 even better.

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Answer 8

TildeBee

Level 7

31,917 points

Oct 6, 2012 6:53 PM in response to gonan111

There should have been a report generated by the KP.

Look in your Launchpad in your Dock for the Console Utility. Click on that.

Or, Crash Reports are actually in the Users/Home library, which unfortunately is hidden in 10.7. & 10.8. To find the Users Library, Click on the desktop to get the Finder menu. Then go up to "Go" in the menubar, while holding down the option key. You'll see the User Library in the drop down list. Then go do to the Logs folder > Crash Reporter file. They should be in there.

Also, look around for the Kernel Panic report in that area as well.

The next time it happens, and asks you if you want to report, click on "yes", copy it, and paste it back here for us to look at, OK?

Reply

Answer 9

gonan111 Author

Level 1

8 points

Oct 6, 2012 7:15 PM in response to babowa

Thanks for the help so far.

I have 4 sticks of memory from OWC. (2) 4gb's and (2) 8gbs = 24gb.

OWC has tested their ram in the system I'm running and says it's compatible even though apple's specs say otherwise.

I think I pinpointed my earlier problem. (invisible login screen, and having no graphic related apps crashing on launch. I reinstalled the OS and updated to 10.8.2 and I'm back to those problems again. I'm going to reinstall again, and leave it at 10.8.0 for a while. Still doesn't explain the issues I have with memory but at least my apps work again (Until I really start cooking the memory usage, then it panics)

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Answer 10

gonan111 Author

Level 1

8 points

Oct 6, 2012 7:24 PM in response to TildeBee

Thanks Bee

I found the crash logs, but I'm a little confused on how to read them exactly.

"SMSDaemon_2012-10-04-111137_localhost.crash" is the first file from this morning after I installed the memory.

There's about 7 files in crash logs.

Now in DiagnosticReports folder (Which I believe is Kernal Panic logs)

There are 77 indivual files from today! (I sorted by date) I'm glad you reschooled me on how to find these files again. Now I can prove I'm not crazy by the number of these suckers!

Should I paste the most recent log? It's rather long.

Thank you again, computer problems are reallly annoying... especially if you're the fellow helping with someone elses computer!

~Alex

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Answer 11

TildeBee

Level 7

31,917 points

Oct 6, 2012 7:55 PM in response to gonan111

Yes, do paste it here for us. It might give us another clue.

Are you saying that you are running with 24GB of RAM??????

Reply

Answer 12

babowa

Level 9

78,103 points

Oct 6, 2012 8:18 PM in response to gonan111

I know OWC tests their stuff and I always buy my RAM there, but personally have never felt comfortable going over what Apple supports officially. You might want to chat with them and ask about exchanging the 2 x 8 for 2 x 4 GB. Is all the RAM from OWC? There was another widespread problem with some of the 2010 iMacs with having 16 GB of third party RAM - that is one reason why I decided to go with 12 ( 2 x 2 OEM RAM and 2 x 4 OWC RAM) - 16 GB of OEM RAM was fine as was a combo up to 12 GB; however, 16 GB or more of thrid party RAM was not. So that might be another possibility; a third one is that I've heard of very few people trying a combo of 24 GB - it's usually 12, 16. or 32. In any case, here is one of the (lengthy) threads about the RAM problems (there are quite a few others):

https://discussions.apple.com/thread/2588800

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Answer 13

gonan111 Author

Level 1

8 points

Oct 6, 2012 8:19 PM in response to TildeBee

I'm back on 10.8.2 right now running 24gb of ram. (I mixed up the version numbers. This is 10.8.2 before the supplemental upgrade that was published yesterday.)

Here's the link for what OWC (Macsales) has tested:

http://eshop.macsales.com/memory/maxram

The kernal panic log:

Process: UserEventAgent [327]

Path: /usr/libexec/UserEventAgent

Identifier: UserEventAgent

Version: 46.23

Code Type: X86-64 (Native)

Parent Process: launchd [198]

User ID: 501

Date/Time: 2012-10-06 21:53:16.039 -0400

OS Version: Mac OS X 10.8.2 (12C54)

Report Version: 10

Crashed Thread: 4 Dispatch queue: com.apple.CrashReporter.ACRRDaemonPlugin

Exception Type: EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Application Specific Information:

*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[__NSCFNumber length]: unrecognized selector sent to instance 0x6108007c7'

abort() called

terminate called throwing an exception

Application Specific Backtrace 1:

0 CoreFoundation 0x00007fff8e13d0a6 __exceptionPreprocess + 198

1 libobjc.A.dylib 0x00007fff95b7c3f0 objc_exception_throw + 43

2 CoreFoundation 0x00007fff8e1d36ea -[NSObject(NSObject) doesNotRecognizeSelector:] + 186

3 CoreFoundation 0x00007fff8e12b5ce ___forwarding___ + 414

4 CoreFoundation 0x00007fff8e12b3b8 _CF_forwarding_prep_0 + 232

5 ACRRDaemon 0x0000000103a2f85e init_activetime_module + 3988

6 ACRRDaemon 0x0000000103a2fa0e init_activetime_module + 4420

7 ACRRDaemon 0x0000000103a2c27f ACRRDaemon + 29311

8 ACRRDaemon 0x0000000103a28e22 ACRRDaemon + 15906

9 ACRRDaemon 0x0000000103a28f85 ACRRDaemon + 16261

10 libsystem_notify.dylib 0x00007fff8e7e0f8f ___notify_dispatch_handle_block_invoke_0 + 27

11 libdispatch.dylib 0x00007fff8c789f01 _dispatch_call_block_and_release + 15

12 libdispatch.dylib 0x00007fff8c7860b6 _dispatch_client_callout + 8

13 libdispatch.dylib 0x00007fff8c78747f _dispatch_queue_drain + 235

14 libdispatch.dylib 0x00007fff8c7872f1 _dispatch_queue_invoke + 52

15 libdispatch.dylib 0x00007fff8c7871c3 _dispatch_worker_thread2 + 249

16 libsystem_c.dylib 0x00007fff9613acab _pthread_wqthread + 404

17 libsystem_c.dylib 0x00007fff96125171 start_wqthread + 13

Thread 0:: Dispatch queue: com.apple.main-thread

0 libsystem_kernel.dylib 0x00007fff90591686 mach_msg_trap + 10

1 libsystem_kernel.dylib 0x00007fff90590c42 mach_msg + 70

2 com.apple.CoreFoundation 0x00007fff8e0d9803 __CFRunLoopServiceMachPort + 195

3 com.apple.CoreFoundation 0x00007fff8e0deee6 __CFRunLoopRun + 1078

4 com.apple.CoreFoundation 0x00007fff8e0de6b2 CFRunLoopRunSpecific + 290

5 com.apple.Foundation 0x00007fff8d8fe89e -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 268

6 com.apple.Foundation 0x00007fff8d89718a -[NSRunLoop(NSRunLoop) run] + 74

7 UserEventAgent 0x000000010275d44e 0x10275c000 + 5198

8 libdyld.dylib 0x00007fff95cb57e1 start + 1

Thread 1:: Dispatch queue: com.apple.libdispatch-manager

0 libsystem_kernel.dylib 0x00007fff90593d16 kevent + 10

1 libdispatch.dylib 0x00007fff8c788dea _dispatch_mgr_invoke + 883

2 libdispatch.dylib 0x00007fff8c7889ee _dispatch_mgr_thread + 54

Thread 2:: com.apple.universalaccess.event.handler

0 libsystem_kernel.dylib 0x00007fff90591686 mach_msg_trap + 10

1 libsystem_kernel.dylib 0x00007fff90590c42 mach_msg + 70

2 com.apple.CoreFoundation 0x00007fff8e0d9803 __CFRunLoopServiceMachPort + 195

3 com.apple.CoreFoundation 0x00007fff8e0deee6 __CFRunLoopRun + 1078

4 com.apple.CoreFoundation 0x00007fff8e0de6b2 CFRunLoopRunSpecific + 290

5 com.apple.universalaccess.events 0x0000000103aca91e executeRunloopThread + 103

6 libsystem_c.dylib 0x00007fff96138742 _pthread_start + 327

7 libsystem_c.dylib 0x00007fff96125181 thread_start + 13

Thread 3:

0 libsystem_kernel.dylib 0x00007fff905936d6 __workq_kernreturn + 10

1 libsystem_c.dylib 0x00007fff9613aeec _pthread_workq_return + 25

2 libsystem_c.dylib 0x00007fff9613acb3 _pthread_wqthread + 412

3 libsystem_c.dylib 0x00007fff96125171 start_wqthread + 13

Thread 4 Crashed:: Dispatch queue: com.apple.CrashReporter.ACRRDaemonPlugin

0 libsystem_kernel.dylib 0x00007fff90593212 __pthread_kill + 10

1 libsystem_c.dylib 0x00007fff96139af4 pthread_kill + 90

2 libsystem_c.dylib 0x00007fff9617ddce abort + 143

3 libc++abi.dylib 0x00007fff903c2a17 abort_message + 257

4 libc++abi.dylib 0x00007fff903c03c6 default_terminate() + 28

5 libobjc.A.dylib 0x00007fff95b7c873 _objc_terminate() + 91

6 libc++.1.dylib 0x00007fff920ca8fe std::terminate() + 20

7 libobjc.A.dylib 0x00007fff95b7c5de objc_terminate + 9

8 libdispatch.dylib 0x00007fff8c7860ca _dispatch_client_callout + 28

9 libdispatch.dylib 0x00007fff8c78747f _dispatch_queue_drain + 235

10 libdispatch.dylib 0x00007fff8c7872f1 _dispatch_queue_invoke + 52

11 libdispatch.dylib 0x00007fff8c7871c3 _dispatch_worker_thread2 + 249

12 libsystem_c.dylib 0x00007fff9613acab _pthread_wqthread + 404

13 libsystem_c.dylib 0x00007fff96125171 start_wqthread + 13

Thread 5:

0 libsystem_kernel.dylib 0x00007fff905936d6 __workq_kernreturn + 10

1 libsystem_c.dylib 0x00007fff9613aeec _pthread_workq_return + 25

2 libsystem_c.dylib 0x00007fff9613acb3 _pthread_wqthread + 412

3 libsystem_c.dylib 0x00007fff96125171 start_wqthread + 13

Thread 6:

0 libsystem_kernel.dylib 0x00007fff905936d6 __workq_kernreturn + 10

1 libsystem_c.dylib 0x00007fff9613aeec _pthread_workq_return + 25

2 libsystem_c.dylib 0x00007fff9613acb3 _pthread_wqthread + 412

3 libsystem_c.dylib 0x00007fff96125171 start_wqthread + 13

Thread 4 crashed with X86 Thread State (64-bit):

rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x0000000103d56c58 rdx: 0x0000000000000000

rdi: 0x0000000000011127 rsi: 0x0000000000000006 rbp: 0x0000000103d56c80 rsp: 0x0000000103d56c58

r8: 0x00007fff7d223278 r9: 0x0000000000000011 r10: 0x0000000030000000 r11: 0x0000000000000206

r12: 0x0000000103d56de0 r13: 0x0000000000000000 r14: 0x0000000103d57000 r15: 0x0000000103d56cc0

rip: 0x00007fff90593212 rfl: 0x0000000000000206 cr2: 0x00007fff7d21cfe8

Logical CPU: 0

Binary Images:

0x10275c000 - 0x10275eff7 UserEventAgent (46.23) <5949DE02-A18B-387F-9B0B-955FA3E70442> /usr/libexec/UserEventAgent

0x102796000 - 0x1027baff7 com.apple.security.csparser (3.0 - 55179.1) <E3D8D12B-84F7-3746-A019-F1AB5B150DF8> /System/Library/Frameworks/Security.framework/PlugIns/csparser.bundle/Contents/ MacOS/csparser

0x103a25000 - 0x103a38fff com.apple.CrashReporter.ACRRDaemonPlugin (10.8.2 - 1) <B5143390-9512-30A9-BA38-24334ADAB907> /System/Library/UserEventPlugins/ACRRDaemon.plugin/Contents/MacOS/ACRRDaemon

0x103a75000 - 0x103a7bff7 com.apple.SoftwareUpdate.UserNotification (1.0 - 468) <1EAAB2E9-2989-327E-9483-025047E3C332> /System/Library/UserEventPlugins/com.apple.SoftwareUpdate.UserNotification.plug in/Contents/MacOS/com.apple.SoftwareUpdate.UserNotification

0x103a83000 - 0x103a84fff com.apple.TimeMachine.UserEventAgentPlugin (10.8 - 10.8) <DE6F23DD-3092-3D47-9596-637014CDC4F8> /System/Library/UserEventPlugins/com.apple.TimeMachine.plugin/Contents/MacOS/co m.apple.TimeMachine

0x103a89000 - 0x103a8aff7 com.apple.bonjour (46.23 - 1.0) <0826951E-A39C-3754-8A4B-F5AA0C830CB3> /System/Library/UserEventPlugins/com.apple.bonjour.plugin/Contents/MacOS/com.ap ple.bonjour

0x103a90000 - 0x103a90fff com.apple.cfnotification (46.23 - 1.0) <C048AD6D-E489-3B57-9DB0-C4E3B82B579B> /System/Library/UserEventPlugins/com.apple.cfnotification.plugin/Contents/MacOS /com.apple.cfnotification

0x103a95000 - 0x103a95ff7 com.apple.dispatch.vfs (46.23 - 1.0) <16BD1402-6595-3F45-BE76-6DB41C3927E0> /System/Library/UserEventPlugins/com.apple.dispatch.vfs.plugin/Contents/MacOS/c om.apple.dispatch.vfs

0x103a9a000 - 0x103a9bff7 com.apple.fsevents.matching (46.23 - 1.0) <2FC3030A-5FA7-3925-9024-B62D8032A7F6> /System/Library/UserEventPlugins/com.apple.fsevents.matching.plugin/Contents/Ma cOS/com.apple.fsevents.matching

0x103aa1000 - 0x103aa2fff com.apple.com-apple-iokit-matching (1.0.1 - 1) <2FB94A2B-390B-3A59-9638-D0BB5FDFA043> /System/Library/UserEventPlugins/com.apple.iokit.matching.plugin/Contents/MacOS /com.apple.iokit.matching

0x103aa7000 - 0x103aa8fff com.apple.launchd.helper (46.23 - 1.0) <84D7C0B9-A07F-3DC8-B914-D057A7CF4237> /System/Library/UserEventPlugins/com.apple.launchd.helper.plugin/Contents/MacOS /com.apple.launchd.helper

0x103aae000 - 0x103aaffff com.apple.com-apple-locationd-events (1.0 - 1239.39) <AE1F0CFC-811D-39A6-BABB-7D1332222CB8> /System/Library/UserEventPlugins/com.apple.locationd.events.plugin/Contents/Mac OS/com.apple.locationd.events

0x103ab4000 - 0x103ab4fff com.apple.notifyd.matching (46.23 - 1.0) <50D96B2F-6DE4-3F1A-A791-59C0C4BB5399> /System/Library/UserEventPlugins/com.apple.notifyd.matching.plugin/Contents/Mac OS/com.apple.notifyd.matching

0x103ab9000 - 0x103abbfff com.apple.com-apple-rcdevent-matching (320.15 - 320.15) <77A01C35-588D-36E0-8447-57800FFE8B20> /System/Library/UserEventPlugins/com.apple.rcdevent.matching.plugin/Contents/Ma cOS/com.apple.rcdevent.matching

0x103ac1000 - 0x103ac3fff com.apple.time (46.23 - 1.0) <A8B057E2-8326-3D5B-BF11-E3CAA5236F3A> /System/Library/UserEventPlugins/com.apple.time.plugin/Contents/MacOS/com.apple .time

0x103ac9000 - 0x103acbfff com.apple.universalaccess.events (1.0 - 143.7.1) <C49E3228-4276-3091-BF42-5420B8A2A9AE> /System/Library/UserEventPlugins/com.apple.universalaccess.events.plugin/Conten ts/MacOS/com.apple.universalaccess.events

0x103ad0000 - 0x103ad1fff com.apple.usernotificationcenter.matching (1.0 - 111.4) <769E3651-715E-3F4D-A162-1DC3DE7494D2> /System/Library/UserEventPlugins/com.apple.usernotificationcenter.matching.plug in/Contents/MacOS/com.apple.usernotificationcenter.matching

0x103ad6000 - 0x103ae3ff7 com.apple.iokit.IOHIDLib (1.8.0 - 1.8.0) <E7A18466-6525-3BD3-981B-B9E97A647359> /System/Library/Extensions/IOHIDFamily.kext/Contents/PlugIns/IOHIDLib.plugin/Co ntents/MacOS/IOHIDLib

0x103af7000 - 0x103afbfff com.apple.airport.useragent (8.0.1 - 801.17) <51027E39-50ED-3076-BE60-27792E24C899> /System/Library/UserEventPlugins/AirPortUserAgent.plugin/Contents/MacOS/AirPort UserAgent

0x103e81000 - 0x103e82fff com.apple.AppleHIDMouseAgent (175.8 - 175.8) <D14D3BFF-CD85-39F7-BF6A-5CEA2B707ECF> /System/Library/UserEventPlugins/AppleHIDMouseAgent.plugin/Contents/MacOS/Apple HIDMouseAgent

0x103e87000 - 0x103e89fff com.apple.AssistantUEA (1.0 - 25.4) <57593C75-A167-3BB1-812C-C65E56BE0426> /System/Library/UserEventPlugins/AssistantUEA.plugin/Contents/MacOS/AssistantUE A

0x103e8e000 - 0x103e92fff com.apple.preferences.timezone.auto.ueaplugin (3.0 - 3.0) <6E4D0A89-7CD3-3630-A939-7157EFBD11BA> /System/Library/UserEventPlugins/AutoTimeZone.plugin/Contents/MacOS/AutoTimeZon e

0x103e99000 - 0x103e9afff com.apple.UserEventAgent.BTMMPortInUseAgent (12.0 - 11.0) <F1738DE6-8DFD-3F89-A184-2E7C69F7E1A3> /System/Library/UserEventPlugins/BTMMPortInUseAgent.plugin/Contents/MacOS/BTMMP ortInUseAgent

0x103e9f000 - 0x103ea3fff com.apple.BluetoothUserAgent-Plugin (4.0.9 - 4.0.9f33) <7281E819-DDD4-3538-9235-77904BC8A1B6> /System/Library/UserEventPlugins/BluetoothUserAgent-Plugin.plugin/Contents/MacO S/BluetoothUserAgent-Plugin

0x103ea9000 - 0x103eaefff com.apple.audio.AppleHDAHALPlugIn (2.3.1 - 2.3.1f2) <E807EE74-4241-36B2-87A6-92AFAE41D68F> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn

0x103eb3000 - 0x103eb5fff com.apple.BonjourEvents (1.0 - 1) <F08ABC71-FCB5-3CF2-B534-E74559C1B0BE> /System/Library/UserEventPlugins/BonjourEvents.plugin/Contents/MacOS/BonjourEve nts

0x103eba000 - 0x103ebbff7 com.apple.CalendarMonitor (6.0 - 1245) <1F1FA67D-B4C0-3B5F-835D-BD7E49782BFD> /System/Library/UserEventPlugins/CalendarMonitor.plugin/Contents/MacOS/Calendar Monitor

0x103ec0000 - 0x103ec2ff7 com.apple.CaptiveUserAgent (12.0 - 1.11) <999C1DD2-5A2C-3BC1-B8FB-BFA09C28F6E6> /System/Library/UserEventPlugins/CaptiveUserAgent.plugin/Contents/MacOS/Captive UserAgent

0x103ec7000 - 0x103ec8fff com.apple.KerberosHelper.DiskUnmountWatcher (4.0 - 1) <23DEF475-0817-3288-88B3-0BCCEFC17210> /System/Library/UserEventPlugins/DiskUnmountWatcher.plugin/Contents/MacOS/DiskU nmountWatcher

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0x7fff97a44000 - 0x7fff983d4c67 com.apple.CoreGraphics (1.600.0 - 324.6) <DCC70C6E-AB6D-3457-A823-7569CB29B107> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics

0x7fff987b3000 - 0x7fff987b4fff libodfde.dylib (18) <015DD2A0-D59A-3547-909D-7C028A65C312> /usr/lib/libodfde.dylib

0x7fff987b8000 - 0x7fff987dffff com.apple.framework.familycontrols (4.1 - 410) <AE49B2AB-7D2B-3D52-8E21-60EBEA1A38E6> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols

0x7fff9896b000 - 0x7fff989b3fff libcurl.4.dylib (69.2) <EBDBF42D-E4A6-3D05-A76B-2817D79D59E2> /usr/lib/libcurl.4.dylib

External Modification Summary:

Calls made by other processes targeting this process:

task_for_pid: 2

thread_create: 0

thread_set_state: 0

Calls made by this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 364

thread_create: 1

thread_set_state: 0

VM Region Summary:

ReadOnly portion of Libraries: Total=152.1M resident=117.9M(78%) swapped_out_or_unallocated=34.2M(22%)

Writable regions: Total=63.2M written=1324K(2%) resident=3580K(6%) swapped_out=0K(0%) unallocated=59.7M(94%)

REGION TYPE VIRTUAL

=========== =======

CG shared images 96K

CoreServices 1552K

IOKit 44K

MALLOC 51.6M

MALLOC guard page 48K

STACK GUARD 56.0M

Stack 11.0M

VM_ALLOCATE 36K

__DATA 11.8M

__IMAGE 528K

__LINKEDIT 53.6M

__TEXT 98.5M

__UNICODE 544K

mapped file 18.2M

shared memory 308K

=========== =======

TOTAL 303.9M

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Answer 14

gonan111 Author

Level 1

8 points

Oct 6, 2012 8:21 PM in response to gonan111

Email from them...

"Dear Alexander,

Your imac is an 11, 3 model. Regardless of the processor all the 11,3 models can use this kit so it is compatible with your i3 model. Please send it in and we will test it and replace it for you. Thank you.

Sincerely,

OWC *********

Customer Service Representative

Other World Computing, Inc. (OWC)

OWC.net, Inc."

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Answer 15

gonan111 Author

Level 1

8 points

Oct 6, 2012 8:25 PM in response to babowa

Very interested Babowa. I pasted an email response when I told them the same thing about following apple's specs.

Yes all the ram is OWC brand. The even weirder thing is if I just use the (2) 8gb sticks by themselves... I get a grey bootup screen with black highlighted error text up and down the left portion of the screen. So this is why I used the other (2) 4gb sticks together with the new ram... it was the only way I could get past that error screen. Strange right?

I've never had a problem with them before. Starting to think these 2010 models should be recalled. I've had so many problems. The worst is my display. I'll try to show a picture. Looks like someone rubbed charcoal in lines up and down the screen. The geniuses "don't see it". Figures.

There was an internal leaked memo about what to say to customers when they complain about this issue.

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