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IMessage periodically stops working requiring reset - Verizon IPhone 5

I recently switched from AT&T to Verizon for the IPhone 5 and IMessages on my phone will periodically stop sending and receiving messages even though LTE is working. The only fix is for me to restart the phone or enter and exit airplane mode, resetting the cellular data. Is Apple or Verizon working on this problem?

iPhone 5, iOS 6

Posted on Oct 6, 2012 8:41 PM

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7 replies

Oct 8, 2012 8:44 AM in response to ewrmets

This is a big problem right now. So far the ONLY fix we have seen is to restore your phone back to defaults (via iTunes) and setup your iPhone as a new phone (and not restoring from a backup). Then you have to reset everything up on your phone...big pain in the ace! Everytime you restore from a backup (iTunes or iCloud) you will have this problem with the apple push service daemon crashing on your phone-you can see this in settings/general/about/diagnostics logs...as soon as it crashes you will loose iMessage, FaceTime, all push email notifications, etc (anything that uses APple's push service)...so far no fix, hopfully soon!!!!!

IMessage periodically stops working requiring reset - Verizon IPhone 5

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