Previous 1 2 3 Next 35 Replies Latest reply: Jun 28, 2013 4:10 PM by palka71
Tylerp963 Level 1 Level 1

I am trying to download itunes 10.7 and it is telling me i need  Mac OS X version 10.6.8. What do i need to do?

  • Niel Level 10 Level 10

    If you're running Mac OS X 10.6 through 10.6.7, run the Software Update pane of System Preferences.

    If you're running 10.5.8 or earlier on an Intel Mac, phone the online Apple Store and order a Mac OS X 10.6 DVD.

    If you're running 10.5.8 or earlier on a PowerPC Mac, give up.

     

    (70500)

  • Tylerp963 Level 1 Level 1

    So there is no way for me to update if im using Mac OS X Version 10.5.8?

  • Niel Level 10 Level 10

    Right. iTunes 10.7 requires Mac OS X 10.6.8 or newer.

     

    (70506)

  • Tylerp963 Level 1 Level 1

    I have to buy a new mac just to use my new iphone 5 with itunes?

  • Niel Level 10 Level 10

    No, you don't. If your Mac is too old to run Snow Leopard, buy a secondhand Mac which can; any Mac model released in the last six years is capable of doing so.

     

    (70509)

  • Limnos Level 9 Level 9

    Get more information about your computer. Go to the Apple in the upper left corner of any window, then  "About This Mac".  Write down what it says about "version"and report that here.  Now continue to "More Info..."  Copy and paste the information here, but omit the serial number and Hardware UUID (if present).

     

    One we know what it is exactly you are running we can be more specific.

  • Tylerp963 Level 1 Level 1

    Mac OS X Version 10.5.8

    Processor 2.26 GHz Intel Core 2 Duo

    Memory 2 GB 1067 MHz DDR3

    Startup Disk Macintosh HD

      Model Name:          MacBook Pro

      Model Identifier:          MacBookPro5,5

      Processor Name:          Intel Core 2 Duo

      Processor Speed:          2.26 GHz

      Number Of Processors:          1

      Total Number Of Cores:          2

      L2 Cache:          3 MB

      Memory:          2 GB

      Bus Speed:          1.07 GHz

      Boot ROM Version:          MBP55.00AC.B03

      SMC Version (system):          1.47f2

      Sudden Motion Sensor:

      State:          Enabled

  • mende1 Level 10 Level 10
    expertise.desktops
    Desktops

    Call Apple to buy Mac OS X Snow Leopard. Make a backup, insert the DVD and upgrade. Finally, open  > Software Update and install the latest version

  • Limnos Level 9 Level 9

    With your computer you can certainly upgrade at least 10 OSX 10.6 and possibly further.  You need 10.6 to start with before doing further upgrades so order it.  Once you have the basic 10.6 installer DVD you can update 10.6 to 10.6.8 using the free updater.

     

    Mac OS X 10.6.8 Update Combo v.1.1 - http://support.apple.com/kb/DL1399

     

    iTunes 10.7 absolutely requires at least OSX 10.6.8  You have to buy this.

     

    Note I use the terms updates and upgrades very specifically.

     

    Software update, upgrade--what's the difference? - http://support.apple.com/kb/HT1444

  • Tylerp963 Level 1 Level 1

    Okay thankyou.. Do you know about what the dvd cost?

  • mende1 Level 10 Level 10
    expertise.desktops
    Desktops

    $29

  • kbpaden Level 1 Level 1

    Hey Mende and Limnos, I have a similar problem to TylerP.  These are my particulars according to what you asked TylerP to report - hope hope hope you can help me too!  Thanks!

     

    Mac OS X Version: 10.5.8

      Model Name:          MacBook Pro

      Model Identifier:          MacBookPro5,4

      Processor Name:          Intel Core 2 Duo

      Processor Speed:          2.53 GHz

      Startup Disk: Macintosh HD

      Number Of Processors:          1

      Total Number Of Cores:          2

      L2 Cache:          3 MB

      Memory:          4 GB

      Bus Speed:          1.07 GHz

      Boot ROM Version:          MBP53.00AC.B03

      SMC Version (system):          1.49f2

      Sudden Motion Sensor:

      State:          Enabled

  • mende1 Level 10 Level 10
    expertise.desktops
    Desktops

    Call Apple to buy Mac OS X Snow Leopard. Make a backup, insert the DVD and upgrade. Finally, open  > Software Update and install the latest version

  • kbpaden Level 1 Level 1

    thx!

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