unable to restore ipod

ipod touch is disabled. cannot restore. continue to receive "enter passcode"

iPod touch

Posted on Oct 7, 2012 7:28 AM

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13 replies

Oct 7, 2012 7:41 AM in response to lllaass

I have done this multiple times. It continues to restore for a period of time and then returns to the disabled mode. It's like it's been erased, but it really hasn't. This is a 2nd generation iPod. It's very frustrating. Even Apple support seems unable to figure it out. All because my daughter put a passcode on it that she could not remember. She tried to enter it so many times that the iPod is in the disabled mode. I don't have any idea why it continues to restore for a period of time and then just boots back up in disabled mode. I will try this again when it reboots again. Right now it has two hours left in restore.

Oct 7, 2012 10:05 AM in response to dlw521

Well, I was able to get the update downloaded, but it still will not restore the iPod. It brings it back to the disabled screen with no options other than to connect to iTunes. When I connect to iTunes, it does not recognize the device, other than to say enter the passcode on the iPod. Thank you for trying to help, though. At least I was able to get through the update this time. Also, I can't get to the DFU mode that I thought I was in before, because I can't enter the passcode.

Feb 27, 2013 6:04 AM in response to dlw521

Ive tried many times to restore the same way you did. It get halfway to the update of IOS and the will not complete the full restore. It keeps coming back to the locked sceen. I think im under DFU mode since i have on my screen the USB cable and the ITUNES logo is there


Any more ideas


Same case my daughter forgot her password and locked it up

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unable to restore ipod

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