HT202078: If you use FaceTime and iMessage behind a firewall

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Stubob-72

Q: My FaceTime is stuck on the side and it won go to the correct view, an I don't get the little screen of me on it. Can anyone help.

I'm having problems with my FaceTime. When I use it, the screen is stuck and won't rotate to the normal view. Also m not getting he little picture in the corner. How can I resolve this.

iPad 2

Posted on Oct 7, 2012 9:03 AM

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Q: My FaceTime is stuck on the side and it won go to the correct view, an I don't get the little screen of me on it. Can anyone help. ... more

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  • by Skyupi10,

    Skyupi10 Skyupi10 Oct 7, 2012 9:04 AM in response to Stubob-72
    Level 2 (295 points)
    Oct 7, 2012 9:04 AM in response to Stubob-72

    If you Side Switch is switched to lock the screen rotation, make sure you slide it up to unlock the rotation. If not, click the home button two times. Swipe to the left, and click the square with an arrow and lock. The screen should rotate now! If that Is not your issue Try doing hard reset. Press and hold the home button and the wake/sleep button, ignoring the red slider, until the apple logo appears. You will not lose any data.