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imessage conversations out of order?

39555 Views 157 Replies Latest reply: Apr 14, 2014 1:52 PM by Ralph Johns (UK) RSS
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nomenclature Calculating status...
Currently Being Moderated
Oct 8, 2012 1:03 AM

for some reason when imessage conversations sync between my 4S and my macbook, on the macbook everything is out of order. replies to me from days ago show as the newest, my more recent replies are somewhere in the middle of the conversation, and even then newest messages are above previous messages. then if I reply on the macbook, everything looks good until I close out of messages and go back in, replies on the macbook are then shoved randomly into an earlier part of the convo.

 

what's the deal? is there a way to sort it properly that I'm missing>

MacBook Pro with Retina display, OS X Mountain Lion (10.8.2), ios6, 4S
  • Eric D. Level 2 Level 2 (185 points)
    Currently Being Moderated
    Oct 8, 2012 4:27 AM (in response to nomenclature)

    Same problem here.  Everything works great when my Mac is running but when I put it to sleep and log back on later, when it syncs the messages, they are out of order.  It seems to group all the sender's messages together and all my replies together for any messages that were sent while the computer was off.  Even the time stamps are showing out of order with older messages showing after newer ones.  Anything new that comes in once the computer is online again shows in the right order, it's only messages that synced whlie the computer was offline that are out of order.

     

    iMessages really works incrediblly well and I love it but clearly there are a few bugs that still need to be worked out.  I hope they send out an update for this one soon.

  • jaimeand Level 1 Level 1 (10 points)
    Currently Being Moderated
    Oct 8, 2012 7:42 AM (in response to nomenclature)

    Same problem here. This issue and others became visibles in the latest release (10.8.2) before that (10.8.0) all had been working fine with messages, Steve we miss you a lot!

     

    List of problems:

    1. Sync out of order/time between idevices (itouch, ipad and iphone)

    2. Notification Center doesnt alert (message or sound) you when you got the messages app close

    3. The messages app close automatically

    4. The clic in the dock's messages icon doesnt change between chats

     

    Please developers more careful with the OSX we dont want a windows clone here!

     

    Greatings,

    Jaime

  • stephenkhunt Calculating status...
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    Oct 11, 2012 12:45 PM (in response to nomenclature)

    Same problem for me. The timeline of conversations is scattered everywhere. And sometimes, messages just don't show up on either my iPhone or Macbook Pro. It is unfortunate, because iMessage is such an awesome featuere!

  • Daniel Harrington Level 1 Level 1 (50 points)
    Currently Being Moderated
    Oct 21, 2012 6:34 AM (in response to stephenkhunt)

    I feel that the reliability of iMessages appearing in the mac Message app has improved from 10.8.0 to 10.8.2.  However, the mixup in chronological order is still present.  For me, these iMessages are timestamped properly, but are just out of chronological order.  I've submitted feedback to the Apple OS X feedback page, listing it as a bug.

  • Pasko79 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 22, 2012 3:51 AM (in response to Daniel Harrington)

    I concure. I have noticed however that if I close and reopen the message app that can fix (temporarily) the chronilogical order. However there are still blatants bugs in message including the schizophrenic fonts sizes. I urge you to try to change the font size and see what happens. You'll notice that it will keep jumping from one size to another, only change a certain number of messages to that size or not do anything at all.  I miss  Steve! Sigh

  • Jai Gill1 Level 1 Level 1 (25 points)
    Currently Being Moderated
    Oct 31, 2012 4:10 PM (in response to Pasko79)

    I have the same problem and tried quitting and restating Messages on my MBP but it did nothing.  The individual message exchanges are still out of sequence...

     

    Any other suggestions, anyone?

  • Ralph Johns (UK) Level 9 Level 9 (66,815 points)
    Currently Being Moderated
    Nov 1, 2012 3:31 PM (in response to Jai Gill1)

    Hi,

     

    This is a "Known Issue".

    Since the Messages beta the Sync process to the Mac version has been noted to be slow (almost like a speeded up Conversation rather than an instant infill).

     

    This can mean that a conversation started on an iPhone or iPad that gets moved to a Mac as you start it up and continue chatting there tends to have the sync info mixed up with the current conversation  (or Conversation within sync depending on speed of each).

     

    At present there does not seem to be anyway the end user can influence the speed of the sync if the computer has been asleep or Off line completely.

     

     

     

     

     


    10:31 PM      Thursday; November 1, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • Berzerk Calculating status...
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    Dec 3, 2012 8:08 AM (in response to Ralph Johns (UK))

    Ralph,

     

    we are not talking about the speed of sync or that the most recent communication is mixed up a little bit.

     

    It's more like that the latest sync is SOMEWHERE between your convesation several days before. If you close and reopen imessage then the order is correct most of the time.

     

    Also, for me, if someone wrote more than one message to me without me answering, the latest of these messages is missing in imessage on osx.

  • Ralph Johns (UK) Level 9 Level 9 (66,815 points)
    Currently Being Moderated
    Dec 3, 2012 12:47 PM (in response to Berzerk)

    Hi,

     

    I would use this page to report your findings

    http://www.apple.com/feedback/ichat.html

     

    For all intents and purposes Messages is iChat under the hood. So much so that the version numbers continue where iChat "left off".

     

     

     

     

    Sigcopy2.png
    8:46 PM      Monday; December 3, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • TheCorinthian Calculating status...
    Currently Being Moderated
    Jan 6, 2013 5:52 PM (in response to Ralph Johns (UK))

    Like they ever listen to that.....  :-(

  • Eric D. Level 2 Level 2 (185 points)
    Currently Being Moderated
    Jan 7, 2013 7:55 AM (in response to Ralph Johns (UK))

    I do find it discouraging that Apple is taking so long to address the many outstanding bugs in iMessage.  This problem was reported in October and it sounds like it was a problem before that in the beta.  iMessage is a great service and I use it everyday but until they get the out of order and message truncation problems fixed, it's difficult to use it on the Mac.  I really don't understand why we haven't seen an update to correct a few of these issues.

  • |Chris| Level 1 Level 1 (45 points)
    Currently Being Moderated
    Jan 7, 2013 9:00 AM (in response to nomenclature)

    Yes I am having the same problem. And I tried shutting doen iMessage on the Mac, and re starting it. Now my 3 month conversation I had with someone is completely gone, their identity is also gone (it just shows a phone number) and its listed as being a bonjour conversation and not an imessage conversation. HELP.

     

    My 3 month conversation is saved on my iphone but I find it easier to search the conversation using the mac. It searches the entire conversation, not just whats visibile at any given time (on the iphone you have to constantly tap the "Load Earlier Messages" button at the top. after scrolling all the way to the top.

  • Ralph Johns (UK) Level 9 Level 9 (66,815 points)
    Currently Being Moderated
    Jan 7, 2013 1:52 PM (in response to TheCorinthian)

    Hi,

     

    I have been using iChat and now Messages since 2004.

     

    I have made suggestions via that route and have seen then incorporated into iChat.

     

    (I have also contacted the Hosts of these Communities about the iChat Version numbers not being right for the OS versions listed with some success in the past.  - I can't seem to get the person or sorts the page to manage to do both iChat version and OS Version drop downs at the same time)

     

    I have managed to get Apple to rewrite this Document a couple of times to cope with updates.

     

    Some of the reporting to the feedback page that I do links to Threads and Posts in the Communities.

    Realistically it is about the numbers reporting and issue.

     

    For me, being a Level 6 poster with access to the Lounge does provide a closer contact route to the Hosts

    which can fast track some info in some cases  (Mainly about Apple Documents.)

     

     

    3Sigcopy2.png
    9:51 PM      Monday; January 7, 2013


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • Ralph Johns (UK) Level 9 Level 9 (66,815 points)
    Currently Being Moderated
    Jan 7, 2013 2:03 PM (in response to |Chris|)

    Hi |Chris|,

     

    In the Finder > Go Menu > Go to Folder can you type ~/Library in to the Dialogue Box that appears.

    Then find the Messages folder.

     

    In here Open With TextEdit the chat.db item.

    This is not a very clean view but you should be able to find the conversation  (some iMessages seem to be repeated in the listing as well)

     

    Is the whole conversation there ?

    Obviously it is not showing up in the main Messages window as it is getting labelled as a Bonjour Chat which will look for "History" in the Archive folder  (in that Messages folder above)

     

    With the Messages window  as the front window check the View Menu > Buddy Names and the Show option currently in use.

    Try changing it to Names (rather than Handles)

    Also in the same View Menu > Messages check the option to Show there as well.

     

     

     

    3Sigcopy2.png
    10:03 PM      Monday; January 7, 2013


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

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